Vehicle Technician Level 1 in Northgate

Paint Technician – Paint correction , detailerPaint Technician Supervisor, Workshop Controller – in their absence Bodyshop Manager, Assistant Bodyshop ManagerPrepTechnician,paint correction, detailing, workshop floor.MET, Panel Beaters, Apprentices, Parts Advisor, Insurance engineers, Bodyshop estimator and office staffAchievements:Ø To ensure the highest standard of repairs are carried out to the manufacturers specification, specifically relating to the paint processCustomer focus:Ø To ensure all work is completed to the customers satisfaction and strive to exceed their expectationsThis job holder can be measured by:Ø Customer satisfaction scoresØ Individual hours against time takenØ Right first time (rectification amounts)Ø Quality of repair inspectionmust be able to:Ø Receive vehicle, job card & Quality Control (QC) forms from panel shop and check quality of repairs, taking remedial action if necessaryØ Ensure that QC form has been completed by Technician who previously worked on vehicle and Senior Technician has countersigned when applicableØ Ensure that all parts have been stripped from vehicle and that it is in an appropriate condition to receive paint treatmentØ Document any other vehicle problems noted during repairs and seek guidance from workshop controller/bodyshop estimator if necessaryØ When additional parts are required, a supplementary form should be filled out and placed in the appropriate tray or given to the workshop controller/bodyshop estimator in order to gain authorisation and order.Ø Ensure that vehicle internal car care kit fitted (seat covers, steering wheel cover and floor mat) to prevent dust transferØ De-grease the area to be treatedØ Sand down the relevant areas and adjoining areas for blending purposesØ Mask out area to be treatedØ Etch and prime area to be treatedØ Bake the vehicle in the oven, setting temperature according to the vehicle requirements.Ø Carefully remove the vehicle from the oven once it is cooledØ De-mask vehicleØ Flat the primer to prepare the surface to receive top coat of paintØ Degrease the area to be paintedØ Carefully position the vehicle in the oven or a controlled area and mask the vehicle in preparation for application for top coatØ Select match and mix colour chips to match vehicleØ Wear appropriate protective clothing, apply one or more top coats to vehicle as requiredØ Carefully remove the vehicle from the oven once it is cooled and de-maskØ Check final finish and colour matchØ Carry out final checks on the vehicle after repair in line with quality control checklist attached to job card. Tick appropriate sections and sign offØ Review another Technicians work and sign the quality of work in order for the car to move to the next stageØ Ensure final check sheet and job card leave the department with the vehicleØ All adhesives, primers, paints and bonding agents should be stored with the use by date and opened date clearly marked with a permanent markerØ Participate fully in measurement and feedback processes, to complete and return personnel documentation on time and to embrace personal training and development opportunitiesØ Work to support other team members in achievement of their objectives when asked to do so or required by their manager.This job holder must have knowledge of:Ø Automotive systems (e.g. basic vehicle layout, function and location of parts)Ø Basic knowledge of parts requirements to complete job and the ability to communicate parts requirements via repair ordersØ Approved and established procedures for replacing componentsØ The quality control and inspection requirements of the Bodyshop departmentØ Manufacturers products and recent improvements through Paint Manufacturers, escribe, technical bulletins, training courses and technical magazines etcØ In-depth knowledge of manufacturer paint repair processes, paint products, features, use, limitations etc.Ø The tools to be used for appropriate operations, together with maintenance procedures and practicesØ Protective clothing/footwear/masks to be worn for specific operationsØ Safety procedures for all bodyshop equipmentØ The use of computer systems for paint mixingØ Manufacturers standards and objectives, retail facility and individuals objectives, both cultural and financialØ The company organisational structureAnd be able to:Ø Demonstrate a professional and enthusiastic attitudeØ Remain positive in stressful situations and work both independently and as a teamØ Record basic informationØ Distinguish minor colour discrepancies and differencesØ Identify and resolve ay paint defects in the paintØ Maintain high levels of house keeping, mindful of cross contamination.Ø Ensure that all health and safety /COSHH legislation and internal procedures are followed and environmental best practice is observedØ Ensure the maintenance and security of tools, equipment and other materialsØ Help and teach technicians they are in charge ofØ Establishing and maintaining relationshipsØ Customer orientatedØ Team workingØ Problem solving & decision makingØ Continuous improvementØ Results focusedØ IntegrityØ FlexibleØ Planning and organising / team memberØ CommunicationØ NumerateØ Computer literateØ Be professional at all timesThe Harwoods WayHarwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:We Treasure our people and our customersWe challenge ourselves to grow & improveWe grab responsibilityWe run in the same direction as one teamWe inject energy and fun into our workWe are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MANWe operate across 6 counties in the South East of England, namely:Surrey, East Sussex, West Sussex, Kent, Wiltshire, HampshireWith a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognitionAfter continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities