Transformation Programme Manager in London

Location: London
Salary: Hidden
Recruiter: Hyperoptic
Job Hours: Full-time

Start your application for this job today

Apply Now

Office location: Hammersmith - hybrid working 3 days in the office

** Experience within the Telco industry as well as a consulting background is essential **

About the role and the Team:  

Working closely with the Senior Leadership Team, you will lead on solving our most complex business problems. Receiving high level business challenges, you will be adept in understanding root causes and recommending tactical and strategic initiatives to provide results in the short term and solve efficiently in the long term. You will then be expected to deliver these cross functional programmes to improve performance in line with company objectives and goals and demonstrate benefits delivered to the Senior Leadership Team.

What will you be doing?  

Leading business improvement

  • We undertake a range of projects and will often take a business challenge and apply continuous improvement principles to understand issue, understand root cause before coming up with solution plans.
  • The role requires people who are experienced in business improvement and have proven many times over they can create a project from a business challenge and then go onto deliver the changes to make the desired impact.

    • Project & Change Management

  • The business is constantly adapting and evolving, a process which generates a significant number of projects, the coordination and performance management of which is vital to the sustainability of the business. The Transformation Manager will ensure that these projects and developed and managed within a coherent framework by:
  • Defining project scope, governance and test plans to determine success
  • Planning, designing and proactively monitoring key project progress; resolving issues and initiating appropriate action
  • Setting up monitoring of KPIs and clearly demonstrate benefit of changes
  • Managing communications with all stakeholders
  • Managing both the dependencies and the interfaces between projects.
  • Reporting the progress of the programme at regular intervals.
  • Correctly identifying critical paths, risks and issues as early as possible.

    • Delivery / Implementation of change

  • Guide and support management in the implementation of operational improvement initiatives, liaising closely with the Leadership Team (LT) as appropriate to achieve improvements with a positive and measurable impact to the business.
  • Create and deliver transformation plans and revisions as appropriate to meet changing needs and requirements.
  • Identify resource requirements and assign responsibilities
  • Ensure change is landed effectively within the operation by gaining buy in across all levels within the organisation.
  • Champion project management disciplines in change initiatives, providing appropriate processes, structures, tools, reporting and governance for individual projects.

    •   Delivering success

  • You will design and deliver improvement programmes across processes utilising excellent business improvement and project management tools and techniques.
  • Initiate strong governance in line with the Hyperoptic project management methodology and ensure policies are adhered to.
  • You will develop strong working relationships across all business teams and at all levels of the organisation, ensuring your programmes are aligned, and signed off as contributing to the wider Hyperoptic strategy.

    • Reporting

  • Providing regular reporting on progress to senior leadership team as required.
  • Utilisation of project management techniques to set deliverables and milestones.
  • Ensure effective fiscal reporting, working closely with finance to track benefits
  • Effective reporting of KPIs at the appropriate level, dependent on audience.

    • What we are looking for:  

  • Experience within the Telco industry
  • Experience from a consulting, programme/project management background
  • Application of Lean / six sigma principles to quickly and systematically understand the root causes of business problems and come up with impactful solutions that have a clearly defined benefit
  • This role requires strong stakeholder management skills due to regular exposure to the Senior Leadership Team and because this role is key in influencing and ensuring collaboration between stakeholders who may have different priorities
  • Degree or equivalent experience
  • Programme management accreditation / knowledge
  • Business Improvement accreditation / knowledge
  • Experience in creating and analysing data sources, leveraging outputs to identify opportunities or creating performance KPIs

    • Why work for us?

    We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year Uswitch Telecoms Awards, as voted for by 20, customers, plus Fair Terms Gold Award . We're also very proud to have been awarded Great Place to Work Certification (-23) and UK's Best Workplaces for Wellbeing

    S ome of our key Benefits

  • Competitive salary
  • 25 days' paid holiday increasing each year, to a max of 35
  • Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
  • Private medical Insurance provided by AXA health
  • Life assurance giving you cover of 4 times your base salary
  • Partnership with the Kings Trust 
  • Our pension scheme matches your contributions up to 4%
  • Retail offers — discounts from hundreds of recognisable brands
  • Free Hyperoptic broadband if you live in a Hyperoptic area
  • Enhanced pay for new parents

    • We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

    Related jobs near me

    People also searched for

    About Hyperoptic

    hyperoptic.com

    Hyperoptic was founded in 2011 to shake up the broadband market, and we're proud to be forever in our customers' corner. Unlike some providers, we deliver full fibre – which means we bring our fibre cabling all the way to the building. And that means an ultra-reliable connection with top speeds over 48x faster than the UK’s average upload.

    But it’s not just our broadband that’s top-notch. With no mid-contract price hikes and more 5-star Trustpilot ratings than Sky, BT and Virgin Media combined, we also know a thing or two about gold-standard service. No wonder we were named Uswitch Broadband Provider of the Year in 2023.

    About London,

    Population: 8,799,774 Train Stations: 333

    Education Stats

    • Schools: 5659
      • Primary Schools: 3557
      • Secondary Schools: 1393
      • Sixth Forms: 795
    • 17% are independent
    • Ranking: 1/9
    • Top 20%

    House Prices

    • Average House Price: £773,961
    • Compared to UK Average: +£399,319
    • -
    • -
    • -
    • Ranking: 1/9
    • Top 20%
    • -

    Average Salary

    Crime Stats

    • Crimes per 1000: 121
    • -
    • -
    • -
    • -
    • Ranking: 7/9
    • Bottom 40%
    • Worse than last year

    The best places to find the most Transformation Programme Manager jobs

    Companies:

    Recruitment Agencies:

    Job Boards:

    Average salary comparison

    Job salary over time

    Salaries by job level

    Salary across the UK

    Useful Resources:

    Career Advice:

    How to write a CV Looking for work How to apply for a job Interview advice Accepting a job offer

    CV template for a Transformation Programme Manager

    View Now
    CV template for a Transformation Programme Manager

    Glassdoor Company Reviews

    Search

    Find a Salary

    About

    Check-a-Salary provides insight on earnings collated across multiple sources for every position in the UK.

    Access over 55,000 free job description templates and use our job alert service to access over 650,000 jobs at any time.

    Contact Us: info@checkasalary.co.uk

    Stay Connected

    Useful Links

    Recent Blog Entries

    Newsletter

    Subscribe to our newsletter

    • Partners of Research LTD. Trading as Check-a-Salary. Registered address: The Carriage House, Mill Street, Maidstone, Kent, ME15 6YE with company number: 08521222. Trading address: Unit 4 The Mews, 16 Holly Bush Lane, Sevenoaks, TN13 3TH