Trainee Claims Assessor in Bristol

Trainee Claims Assessor

Salary £27,000 – £32,000

Are you someone who enjoys speaking with people on the phone and do you want to work for an organisation who cares about its customers, people and the communities it operates in?

We are currently recruiting for Trainee Claims Assessor’s in either Bristol or York to join a growing team in order to give our customers the best possible service.

If you are naturally inquisitive, open to challenges and able to simplify ways of working, we would love to hear from you!

We are looking for adaptable and enthusiastic individuals who fit within our values of Care, Commitment, Community and Confidence.

A bit about the job:

We are currently expanding our team of Assessors within our Protection Claims Team. 

Our purpose is to support a portfolio of customers, helping in their time of need. 

As part of a dedicated team you will be responsible for assessing claims for Terminal Illness, Critical Illness and Death benefit applying Aviva philosophy to ensure fair customer outcomes.

You will work with our claimants and medical professionals to obtain relevant evidence to support Claims.

Part of your role will be to engage with internal and external stakeholders ensuring best practice and minimum standards are followed.

You will need to be confident and have skills to deal with difficult conversations dealing with bereavement, serious illness, complaints and potential misrepresentation of medical information.

Skills and experience we’re looking for:

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.

And one of the ways we live up to that promise is by investing in you.

We have so much to offer when it comes to being an Aviva colleague.

Take a look to learn more.

Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box?

Research tells us that women, particularly, feel this way.

So, regardless of gender, why not apply.

And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.