Traffic Dispatcher in Atherstone

Location: Atherstone
Salary: Hidden
Recruiter: Biffa
Job Hours: Full-time

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Traffic Dispatcher

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

A quick look at the role.

A well organised individual with a personable disposition is essential, with admin & call handling experience desirable.

Why it’s an opportunity not to be wasted.

The successful candidate will need to work as part of a team, with a wide variety of daily duties (a few examples listed below):

Call handling - liaising with customers and/or our internal call centres and Biffa drivers.

Daily debrief of Biffa drivers – assisting with confirmation of work plus dealing with any anomalies/issues.

Liaising with Biffa’s customer service department and/or direct with customers to resolve issues – including any hazards identified by drivers.

Order processing and confirmation + running and clearing daily reports.

Administrative tasks and housekeeping.

Requirements

Here’s what we require:

  • Strong knowledge of the local area.
  • Transport/Waste Industry experience.
  • Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
  • Ability to plan, organise and prioritise effectively.
  • Experience of working to strict deadlines in a time critical environment.
  • A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
  • Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).
  • Benefits

    And here’s why you’ll love it at Biffa.

  • Competitive salary
  • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
  • Generous pension scheme.
  • Medical and dental scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme.
  • Plus, much more……

  • About Biffa


    Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

    We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.

    We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day. 

    Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.

    Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.

    About Atherstone, Warwickshire

    Local Council Population: 9,184 Train Stations: 1 Unemployment Rate: 2.90%

    Education Stats

    • Schools: 15
      • Primary Schools: 10
      • Secondary Schools: 3
      • Sixth Forms: 0
    • 13% are independent
    • Ranking: 753/4558
    • Top 20%

    House Prices

    • Average House Price: £208,073
    • Compared to UK Average: -£166,570
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    • Ranking: 5728/6610
    • Bottom 20%
    • Council Tax Band D: £2,214

    Average Salary

    Crime Stats

    • Crimes per 1000: 111
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    • Ranking: 6176/6696
    • Bottom 20%
    • Worse than last year

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