Technical Architect - Azure in UK

Role

At Methods/CoreAzure are experts in working with organisations across the Public and Private sector. Working with our clients to enable true digital transformation through exploiting the Microsoft Cloud Platform.

The Technical Architect provides thought leadership and strategic guidance for customers' technical teams and also sets the technical direction for the Managed Services service support functions. The Technical Architect will understand all aspects of customers' and internal systems, from both a business and technical point of view. You are also responsible for collaborating with different work groups and departments to ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The Technical Architect will also provide technical input to aid the team in resolving highly complex problems, as well as mentoring senior technical staff within the team.

The Technical Architect will work on multiple projects and meet deadlines whilst at the same time comprehending complex and interdependent business requirements and ensuring these are delivered in a cost effective and secure manner.

• Azure architect take the lead in guiding and control migration and facilitate process development.
• An Azure architect collaborates with stakeholders, recognizes challenges, and offers solutions.
• Allocating resources, preparing, and ensuring sustained operations are all part of your job as an Azure architect.
• As an Azure architect, you must give technical guidance during development, deployment, and practical implementation.
• As an Azure architect, you are responsible for informing the team about industry best practices and procedures.

Accountabilities:

• Maintain a thorough understanding of the strategic vision (set by the Head of Managed Services) for the shared service operation to set the long-term technical direction of the service.
• Ensure the team understand infrastructure and system characteristics, and create visions of customer needs to identify creative solutions
• Ensure that all technical solutions used are appropriately documented, regularly reviewed and updated when required
• Direct the team to support resolution of highly complex problems to help them successfully resolve issues and prevent future reoccurrence.
• Share knowledge with team members
• Support the development of junior colleagues by modelling desirable behaviours
• Provide regular technical architecture landscape updates, status, and development information to management
• Ensure alignment of Managed Service capabilities to the overarching business strategy, enterprise architectural design and support organisational Leads in the development and achievement of Technical Roadmaps

Requirements

Essential

• Experience of working on a Service Desk
• Embrace a passion for IT and technology
• A proven focus and ability to deliver effective customer service, achieving high levels of customer satisfaction through professional attitudes and situational awareness.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders
• Ability to engage a non-technical audience to share technical information
• Ability to clearly communicate technical information with a technical audience
• Experience of producing designs/documentation to help drive key business decisions and presenting them to clients
• Ability to work collaboratively in projects and to undertake technical leadership
• Adept at producing high quality documents and documentation
• Understanding and appreciation of effective leadership practice
• Learn quickly and keep up to date with the latest technology advancements.
• Have a broad and deep knowledge of server and desktop operating systems, networks and office systems, plus Microsoft cloud offerings.
• Demonstrate an ethos of continual business and professional development
• Ability to anticipate customers’ needs
• Strong analytical, creative and innovative problem-solving skills, with the ability to identify root causes in complex scenarios.
• Demonstrate flexibility and adaptability to meet the needs of demanding workloads.
• Willingness and ability to work during weekends and out‐of‐hours when necessary (additional compensation for these hours of working will apply in line with T&Cs).

Desirable

• Strong experiences in Microsoft and Azure – infrastructure, EUC, all infra Azure services etc..
• Microsoft Cloud technologies and platforms, including Azure Integration Services, Azure Virtual Desktop, Azure Lab services, Modern Workplace

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.