Service Planner in Livingston

Location: Livingston
Salary: £26,000 per year
Recruiter: Recruit4staff
Job Hours: Full-time

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Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Service Planner  to work in their leading facility in Scotland .

For the successful Service Planner, our client is offering:

  • Salary £26,000 per annum
  • 37 hours per week
  • Monday to Friday 8 AM to 4 PM
  • Permanent days
  • 25 days holiday + bank holidays
  • Ongoing training and future development
  • Death in service
  • Company Pension
  • Heath Care scheme

    • The Role - Service Planner:

  • Responding to customer inquiries for breakdowns and servicing.
  • Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.
  • Depots are responsible for managing day-to-day tasks such as Scheduling, Service calls and timesheets of the FSE’s.
  • Depots are responsible for maintaining the Field Service Engineer's daily schedules, effectively dispatching of Engineers whilst ensuring all elements of works to be completed are supported.
  • Managing and controlling the maintenance service contract process, schedules and the respective administration or documentation process.
  • Depots will manage and control local inventory/ Parts required for Service appointments.
  • Raising quotes, estimates, and invoices for chargeable work.
  • Assisting in the management of profitability and costs for the depot operations.
  • Providing technical support where possible.
  • Adhering to Company processes and procedures
  • Observing all safety procedures and instructions and assisting in maintaining a safe working environment including the reporting of any accidents, hazards, near misses, defects or damages to Company equipment to your line manager or Health and Safety

    • What our client is looking for in a Service Planner:

  • Have demonstrable experience in providing excellent customer service and working in a fast-paced commercial environment in an administrative role.
  • SAP system knowledge would be preferable but is not essential.
  • Possesses good I.T. skills.
  • Have excellent written and verbal communication skills.
  • Be confident and comfortable interfacing with Customers, other departments and stakeholders.
  • Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.

    • Key Skills or Similar Job Titles as the Service Planner:

    Parts planner, Service Advisor, Parts Advisor, Service planner, workshop planner

    The Service Planner position is Commutable From:

    Edinburgh, Broxburn

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    About Recruit4staff

    recruit4staff.co.uk

    Recruit4staff remain an independently owned agency with offices based in:

    📍 Chester
    📍 Liverpool
    📍 Telford

    From the start of our journey in 2013, we have continued to develop cutting-edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place.

    About Livingston, West Lothian

    Local Council Population: 0 Train Stations: 3 Unemployment Rate: 2.70%

    Education Stats

    • Schools: 26
      • Primary Schools: 19
      • Secondary Schools: 4
      • Sixth Forms: 4
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    • Ranking: 87/6696
    • Safest 20%
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