Service Delivery Manager in Leeds

Location: UK

Salary: Hidden

Recruiter: Fruition IT

Job Hours: Full-time

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Job Title: Service Delivery Manager

Location: Leeds (1-2 days per week on-site)

Length: Initial 3 months

Start Date : ASAP (September)

Rate: Market Inside IR35

Fruition IT are seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis.

You'll be managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and enhancing operational resilience.

This is a pivotal role that involves implementing exit strategies and overseeing supplier performance in both stable and stressed scenarios.

Service Delivery Manager Key Responsibilities:

Manage and oversee critical third-party supplier relationships, ensuring compliance with banking regulations.
Develop and implement exit plans to maintain operational resilience, especially when managing supplier stress situations.
Support the business in evaluating and potentially ending supplier relationships where necessary.
No specific tech skills required, but familiarity with payment systems and banking processes is essential.

Service Delivery Manager Requirements:

Proven experience as a Service Delivery Manager (or similar) within financial services.
Strong understanding of ITIL processes and regulatory requirements in banking.
Experience in managing supplier relationships with a focus on operational resilience.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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About Fruition IT

fruitionit.co.uk

Recruitment Agency

Welcome to Fruition IT. We’re an independent, service driven recruitment agency that sources high quality, talented individuals to fill permanent and contract roles across the IT sector.

Since we were established in March 2008 we’ve achieved outstanding success with clients and candidates throughout the UK and across the rest of Europe. We’ve built up rewarding relationships with many of them that continue to this day.

Our success is based on four key attributes:

• our skills and expertise in the recruitment profession
• our unique insight into the IT recruitment market
• our commitment to driving high service standards, and
• our passion for delivering results.

These underpin every solution for each opportunity we’re given.

We’re passionate about what we do, and we’re totally dedicated to providing the highest levels of service possible to clients and candidates alike.

We're a team of individuals with a passion for connecting people with each other, candidates and companies - so they can inspire each other and make great things happen.

Our business has been built on referrals and recommendations from the people we’ve worked with. Those referrals come from candidates as well as the companies we recruit people for – because we recognise candidates’ importance in making the recruitment process successful.

So you won’t hear us making promises we can’t deliver, fobbing you off with excuses or being economical with the truth. We help to make the decisions that are right for you.