Service Delivery Manager in Bristol

Location: Bristol
Salary: Hidden
Recruiter: Anson Mccade
Job Hours: Full-time

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Our client, a leading innovation and transformation consultancy, seeks a Technical Service Delivery Manager.

This role focuses on delivering exceptional customer experiences for cutting-edge products and platforms across various industries.

Our client is a renowned global organization known for driving meaningful change and delivering exceptional results for our clients.

Their expertise in Portfolio Management, Change Management, Digital Transformation, and Organizational Agility is unparalleled in the industry.

  • Deliver market-leading customer experiences.
  • Develop and scale service management offerings.
  • Collaborate with sales, operations, and engineering teams.
  • Manage platforms forming part of critical national infrastructure.
  • Oversee technical delivery management and operational processes.
  • Working knowledge of ITIL and Agile methodology.
  • Proven experience managing relationships and service levels in enterprise organizations.
  • Strong leadership and decision-making skills.
  • Proficiency in ServiceNow, Jira, and Confluence.
  • Excellent communication skills, both written and verbal.
  • Enthusiasm for customer service and technology.
  • For more information on the Technical Service Delivery Manager role, contact Connor Smyth at Anson McCade on 020 7780 6706.

    AMC/CSM/TSDM

    AMC/CSM/TSDM


    About Anson Mccade


    Anson McCade is a specialist recruitment agency focusing on four primary sectors: Quant Research, Trading & Risk; Digital & Data Analytics; IT & Cyber Security; Business Change & Transformation and Strategy. With offices in London, Belfast, Paris and Sydney, Anson McCade operates globally, working on mandates across Europe, Asia and US. In an ever changing business and technological landscape, the need for exceptional, agile talent is crucial to almost every organisation’s success over the long term. We target the highest calibre, most relevant individuals possible for each mandate we undertake, achieving this through a consultative, research focused approach to networking, this in addition to access to a substantial range of resources, both in-house and on-line. Our consistent success in doing so over the years has resulted in an impressive portfolio of high-end, blue chip and boutique clients, many of whom we have worked with continuously as a premier recruitment partner for over a decade.

    Anson McCade has been recognised as being instrumental in the growth of some of the world’s leading organisations and most innovative start-ups. Our consultants are industry experts who understand the challenges that many organisations face in today’s frenetic and unpredictable technical and business climate, as well as the diversity, skills matrix variance and mix of ambitions and expectations of the candidates we work with.

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