Service Administrator in Stretford

Location: Stretford
Salary: £11.28 per hour
Recruiter: Recruitment Solutions
Job Hours: Full-time

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Service Administrator

Trafford Park, Manchester

Recruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.

Job summary

  • Trafford Park, Manchester
  • Temp-to-perm
  • £11.28 per hour

    • About the role

    Key Responsibilities:

  • Contact customers if there has been a missed collection with reasons & confirm rescheduled day
  • Minimise the number of invoice queries and investigate any credit requests made by customers
  • Inputting of data onto the bespoke CRM / database
  • Conduct end of month checks to ensure invoicing runs smoothly
  • Resolve any customer missed collections in a calm manner
  • Self manage emails & workload

    • About you

    Candidate Expectations:

  • Strong administration skills
  • Competent in the use of all Microsoft applications (outlook & excel mainly)
  • Excellent customer service, not afraid to make phone calls
  • Able to deal with difficult situations whilst resolving the issue at the same time
  • Must be a team player willing to help the rest of the team
  • Able to work on your own initiative

    • Working Days, Hours & Salary:

  • Monday – Friday
  • 08:30 – 17:00
  • £11.28 per hour

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    About Stretford, Greater Manchester

    Local Council Population: 27,632 Train Stations: 0 Unemployment Rate: 4.30%

    Education Stats

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      • Primary Schools: 16
      • Secondary Schools: 4
      • Sixth Forms: 1
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    • Average House Price: £273,490
    • Compared to UK Average: -£101,152
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    • Council Tax Band D: £1,878

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    • Ranking: 132/6696
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