Senior Support Worker in Jarrow

Location: Jarrow
Salary: £100.00 per hour
Recruiter: Creative Support
Job Hours: Full-time

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We are looking to recruit passionate and motivated Senior Support Workers with a genuine interest in providing quality care to the people we support and becoming part of our friendly and energetic staff team. Here we provide quality person-centred care and support to fifteen individuals with learning disabilities, physical disabilities and additional mental health support needs to live exciting and independent lives. No two days will be the same at this service as we support service users in a supported living environment to follow their passions and engage in a range of activities including cooking/baking, walking, shopping and many more! The people we support advise they would like someone who is kind, chatty, funny, honest, happy, outgoing and caring.Senior Support Worker duties include:
  • Supervising, managing and mentoring a team of staff
  • Developing and sustaining warm and trusting relationships with service users
  • Encouraging service users to engage in a range of exciting social activities, both within and outside of their homes
  • Providing personal care, administering medication and lone working
  • Working full time hours (37.5) on a rota basis, covering 7 days per week, including waking nights
  • You will be required to support with overseeing staff deployment and rotas and to work in a flexible manner yourself including working some evenings and weekends.
  • Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support
  • Facilitate service user engagement, involvement and peer support
  • Ensure that there are robust methods of quality monitoring
You will provide excellent customer care and proactively communicate with stakeholders in respect to risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals.As this is a senior role, experience of supporting individuals with learning disabilities and/or mental health needs is required.Benefits of working with Creative Support:
  • A one-off bonus of £100 upon successful completion of the 4-month probationary period
  • Competitive pay and a pension with company contribution and 28 days annual leave
  • Company paid enhanced DBS for all staff
  • Free employee support programme
  • All our staff are supported 24/7 by our out-of-hours teams
  • Support to complete the nationally recognised Care Certificate and Social Care Diploma
  • Fantastic training package and career development opportunities
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK - Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship. We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying. If you wish to know more about the post, please call Kirsty Pilmore (Service Manager) on 07855086485 or email , who will be happy to discuss the role and responsibilities with you.Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application.A list of all roles available can be located at: Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.For role or application queries please emailRecruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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About Creative Support


Creative Support was established as Manchester Housing Consortium in 1990 and was registered in 1991 as an Industrial and Provident Society with charitable status. We subsequently changed our name to Creative Support to show our commitment to developing creative responses to individual needs. In our first five years we successfully enabled people who had been living in long stay hospitals to move into supported housing, greatly improving their quality of life. By the late 1990’s we were providing a wide range of housing, care and support services.

Creative Support now provides person-centred services across England in 65 local authorities, supporting over 5,000 individuals with care and support needs. Our portfolio includes accommodation based services such as residential care, supported housing and extra care as well as a range of floating support and homecare services to service users living in their own homes. We also provide day activities and respite support so that service users, families and carers can enjoy holidays and short breaks.

We currently provide care, support, housing and preventative services for:
• People with a learning disability
• People with mental health needs
• People with dementia
• People with autistic spectrum conditions
• People with acquired brain injuries
• People with sensory and physical disabilities
• People with complex needs, including behaviour which can challenge services
• Young people with care and support needs
• Older people with care and support needs
• People who are homeless or in housing need
• People who have a history of problematic drug or alcohol use
• People who have a history of offending or are at risk of offending

The needs of our service users are diverse and we support people from all ethnic, religious and cultural backgrounds.

Over 20% of our service users are from BAME groups and this is reflected in the diversity of our staff and volunteers.

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