Senior Relationship Manager in London

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Travel Percentage :

15 - 25%

Are you ready to unleash your full potential?  

We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

You will be joining an experienced team of Relationship Management professionals with a broad scope of Retail merchants across EMEA.

What you will be doing

You will be working alongside some of our top eCommerce retailers, managing and building the relationship and supporting business growth with innovative solutions and advice to support payment optimization.

• You will be managing a portfolio of strategic accounts typically with an annual income $1m+
• You will act as the primary liaison between T1 merchant and Worldpay to understand their needs including financial expectations and restrictions. 
• You own and understand their strategic plan to achieving their goals
• You will be able to demonstrate of deep product and industry knowledge including various solutions, market strategies and competitive intelligence to deliver to your merchants
• Ensure you have accurate forecasting in CRM and pipeline management as well as accurate content and certification of information in relevant systems for all of your merchant base.
• Each of your merchants must be kept informed and up to date on the industry and all aspects of their business
• Within client organizations, you will build or build upon the network of both operational and executive C-level users and maintain your knowledge of products and services utilized.

What you bring:

Key attributes the ideal candidate will possess:

•    Strategic mindset to develop existing business relationships and drive value•    Expert negotiation and communication skills, both written and verbal•    Ability to remain calm under various levels and types of pressure•    The ability to establish and maintain strong and effective working relationships with all levels of management (internally/externally), employees, clients and public

Added bonus if you have:

•    Strong brand within the business and at Exec Level•    Strong Analytical skills are required to determine client business needs and requirements•    Retail Payment experience•    Language skillsWhat we offer you

•    A competitive salary and benefits•    A variety of career development tools, resources and opportunities•    The chance to work on some of the most challenging, relevant issues in the payment industry•    Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass