Senior Programme Manager in Cheltenham

Ultra Precision Control Systems (PCS) are looking for a Senior Programme Manager. In this role you will have full accountability for the profit and loss of your customers including setting the annual budget and the longer-term strategic plan. You will be measured on achieving these objectives. Your role will include the management of the entire product lifecycle of your customers products. You will be the senior interface with your customers guiding negotiations and dispute resolution. You will provide the Voice of the Customer into the organisation. Through the deep understanding and relationship with the customers you will support growth working in collaboration with the BD team to win new business. Working with the project managers you will ensure successful delivery of new developments and, through collaboration with engineering, shape and support product and technology strategy by aligning the business to your customer’s needs. Working with multiple disciplines you will ensure successful delivery of ongoing business for the customers within your scope. Success will be defined as delivery to customer expectations whilst achieving PCS financial objectives. Success in this role will be achieved by working in collaboration with all the functions within the business and coordinating a business wide approach to your customers. You will have a comprehensive understanding of the principles and concepts of Programme Management and be capable of dealing with multiple activities. The complexity at this level of requires problem solving and the ability to filter, prioritise, analyse and validate potentially complex and dynamic material. Success in this role will achieving world class customer satisfaction whilst delivering and exceeding PCS business objectives.

Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.

Key Responsibilities:

• Set and deliver the budget and 5-year strategic plan objectives. 
• Growth of the customer account and bid management of major bids and pricing initiatives. 
• Ensure the overall performance of all customer deliverables with timely and appropriate preventative and corrective actions are taken as needed. Work across the business functions to achieve this. 
• Generation and maintenance of key performance metrics pertaining to the business in scope.  
• Aim to achieve customer awards for performance and support. 
• Good analytical skills as well as evaluative judgement based on the analysis of factual and qualitative information in complicated and novel situations. 
• Provide leadership at all levels of the organisation through effective communication, both verbally and in writing 
• Communicate and embody the company vision and values. 
• Ensure continuous improvement and aligning organisational processes creating a team-focused environment where all collaborate and execute successfully.  
• Responsible for adherence to all Ultra programme management policies 

Required Skills & Experience:

• An engineering background would be preferred.  
• A minimum of 7 years’ experience in programme management experience in a design / development and manufacturing environment 
• A background in commercial negotiations and negotiating.  
• Experience with working with the Defence and Major Prime Contractors 
• APM / PMP Certification or equivalent 
• Must be a UK citizen and could achieve SC (potentially DV) clearance.  
• Domestic and international travel required. 
• Communication skills are key to increasing management’s effectiveness with both superiors and subordinates. 
• Delegation skills are crucial in identifying the best person (or people) for a particular task and act as a facilitator to motivate and direct the work. 
• Time management skills are important in prioritizing tasks to ensure that projects are completed by deadlines and streamlining processes to maximize productivity. 
• Decision-making skills are key to weighing the costs and benefits of various options and determining the best course of action to achieve company goals. 
• Problem-solving skills are crucial to analysing past and current performance and recommending objectives to improve productivity and profitability. 
• Working knowledge of budgets and financial statements 
• Background with manufacturing methods, process improvement programs and procedures 
• Competent in use of Microsoft Office products 
• Excellent interpersonal skills 
• Excellent written and verbal communication skills 
• Excellent presentation skills 

Security Clearance:

Candidates must be able to achieve a DV security clearance

Benefits:

Every employee is critical to our success and as such we offer a range of flexible employee benefits along with career development opportunities.

• Flexible working within core working hours
• 25 days holiday with the option to buy/sell 5 days plus bank holidays.
• 4 times your annual salary in life assurance
• Flexible benefits package
• Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions. 
• Sports and Social club
• Supportive and friendly working environment with regular team events

You couldn’t be joining the team and Ultra at a more exciting time. Therefore if this sounds of interest, please follow the application process

Here at Ultra we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.

We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.