Sales Operations Coordinator in London

Company:         Savoir Beds Limited Job Title:         Sales Operations Coordinator Salary:             £27,000.00-£30,000.00 p/a (d epending on experience ) Location:        Based at the Savoir Beds Head Office and Bedworks in North West London Hours:            Monday – Friday, 9am – 5pm or 10am – 6pm (to be discussed) Savoir Beds Limited is a luxury brand that manufactures and retails at the very top end of the market. Our beds are hand-made to order, with a strong emphasis on natural materials and bespoke design elements. We have showrooms in locations worldwide including London, Paris, Dusseldorf, New York, Hong Kong and Shanghai. Job Description: We are looking for a bright and motivated Sales Operations Coordinator to join a small, but busy Sales Operations team. The successful candidate will be responsible for order management, export shipment coordination and showroom liaison, as well as general office duties. The role would suit a graduate with administrative or customer service experience, wanting to progress their career within a creative, design focused environment. Key Responsibilities: Providing essential pre- and post-sales support to UK and overseas showrooms. Maintaining effective communication with internal teams and external partners. Order processing; creating and updating entries within Savoir’s in-house order management system. Critical path and delivery schedule management. Ensuring orders are accurate, complete and running to schedule and are in line with client expectations. Liaising with third party logistics companies; obtaining quotes, planning, scheduling and monitoring shipments to overseas showrooms and clients. Preparing shipping documentation and ensuring all associated import/ export documents are received from third party logistics companies, are correct and kept on file. Placing purchase orders with suppliers and checking related invoices. Assisting with inbound fabric and accessory deliveries. Checking, allocating and distributing if required. Preparing packages and arranging couriers. Handling inbound calls and emails from showrooms, clients and suppliers. General filing and ad hoc office duties as required by the business. Providing a high level of service at all times. Skills & Experience: A background in sales administration, customer support or purchasing. Strong organisational, time management and prioritising skills. Detail oriented, with a high level of accuracy. Adaptable, with the ability to work within a fast-paced environment. A strong communicator, with excellent interpersonal skills. Ability to work well with others and under own initiative. Impeccable spoken and written English. Highly numerate. Proficient in Microsoft Office suite, with particularly strong Excel skills. Experience within a furniture, fabrics, interiors company or showroom preferable. A keen interest in textiles, interiors and design essential. Export logistics experience desirable. Languages advantageous. Qualifications (minimum requirements): Level 5 - Degree/ Diploma Level 2 - GCSE: Maths - Grade B/5, English - Grade C/4 (or equivalent)