Relationship Manager in London

Location: London
Salary: Hidden
Recruiter: Lloyds
Job Hours: Full-time

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Description

JOB TITLE: Associate Director, Cardnet, Transaction Banking Services - Sales
LOCATION(S):  London, Basildon, or Birmingham
HOURS:  Full Time
WORKING PATTERN:  Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

About this opportunity

We currently have an exciting opportunity for an Associate Director, Cardnet to join our Transactional banking sales team, as a relationship manager. You'll manage customer relationships as implementing new client sales strategies to increase market share. You'll be an experienced sales professional, with a proven track record of winning clients managing and growing clients in a large corporate market.

Your responsibilities will include:

  • Develops Cardnet solutions within our largest clients to generate new opportunities for VAS, product and core acquiring, working with Cardnet and its partners.
  • Maintain relationships with CIC our largest customers, to ensure their needs are met, reacting to any questions or concerns and proactively managing pricing, cascades, RFPs, business updates, into your clients.
  • Track performance of your portfolio by managing your P&L, analysing data and understanding trends
  • Handle meaningful Banking and Cardnet client relationships with guidance from senior colleagues to maintain and grow the relationship.
  • Uncovers emerging issues and/or needs and identifies potential causes, related issues informing key partners with suggested solutions.
  • Leads the transition and implementation of a ‘New’ relationship in conjunction with appropriate partners.
  • Why Lloyds Banking Group?

    If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

    What we need from you?

  • Background in payments with experience formulating and driving long-term strategic account plans and opportunity pipelines preferably in the retail sector
  • Excellent communication skills with both external clients and internal partners.
  • Proven negotiation skills at various levels including Board, Middle Management and Operational Delivery.
  • Ability to successfully handle sales deals through the sales process, negotiation, and contract signature, both independently and in collaboration with colleagues.
  • About working for us!

    Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

    We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
  • If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

    At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

    We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

    We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


    About Lloyds


    Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good.

    We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs.

    The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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