Registered Manager in Croydon

Are you an experienced Registered Manager looking for a new challenge?

Are you a Deputy Manager or Care Manager looking for the next step in your career?

Are you ambitious and a natural leader?

This is a fantastic opportunity to be part of something special. Right at Home are recruiting for a caring, supportive and commercially aware Registered Manager for Right at Home Croydon, to manage, develop and grow the business. Our network of local offices around the UK work tirelessly to deliver on our promises. For us it’s not just about providing a service, it’s about building valuable relationships with everyone we work with.

Why join Right at Home Croydon?

• Competitive salary, from £38,000 up to £46,000 (depending on experience)
• Right at Home network awarded Workbuzz 5 Star Employer Status
• Awarded Top 20 Home Care Group
• 100% of the network rated Good or Outstanding by the Care Quality Commission
• 28 Days holiday
• Ongoing support – we value our Registered Managers and offer a full support system, ongoing training to enhance skills and business knowledge as well as dedicated compliance support to achieve outstanding CQC reports
• A voice – regular Registered Manager Forums to share ideas, challenges and ensure your needs are being met

Responsibilities of the Registered Manager include:

• Provide leadership, management and the highest level of support to the team, to ensure the very best outcomes in everything they do.
• Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring they achieve a minimum of a “Good” CQC inspection.
• Ability to identify and recruit high quality care assistants, implement excellent training and maintain high retention ratios.
• Ensure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistently.
• Ability to ensure scheduling is effectively designed so that care assistants deliver the allocated care to the client.
• To take ownership of quality assurance and governance through scheduled Spot Checks, Service Reviews, Internal Audits and Annual Surveys.
• Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved and the customers’ expectations are exceeded by going the extra mile.
• Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours, including holding the phone as part of the on-call rota.
• To be aware of Key Performance Indicators and to accurately record and report statistics to the Managing Director as appropriate.
• Ad hoc duties to support the Managing Director, as and when required, to meet the needs of the business including covering Carer duties when necessary.
• To be a key figure in ensuring the business grows sustainably but in line with commercial targets.

Qualifications and Experience required from our Registered Manager:

• Hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care
• In depth understanding of CQC assessment criteria for Good and Outstanding scores
• Management experience of service provision in the care industry
• Experience in managing people

If you have experience as a Registered Manager, Care Manager, experienced Deputy Manager or other management or leadership role within the healthcare sector, we would love to hear from you.

If you have the passion, drive and leadership skills to take on this challenging yet exciting opportunity - apply today! We would love to hear from you. Please contact David O'Brien on 07469 151 112.

Perks & Benefits

• Competitive Pay and Mileage

  Competitive hourly rates plus mileage and additional benefits.

• Training and Support

  With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

• Feel Valued and Appreciated

  We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!