Recruitment Administrator in Guildford

Description

Summary

To provide clerical and administrative support to the relevant recruitment team ensuring every candidate has a positive experience of the AQA brand.Key responsibilities
Organise and support the work of the recruitment team associated with any of the following:
candidate applications
new starter documentation
interview and assessment of candidates
management information and reporting
recruitment fairs and promotional activity
first-line support for candidate and hiring manager telephone and email enquiries.

Provide primary administration support to the Resourcing Consultant and Advisors, including the tracking of candidate applications, dealing with queries, processing applications and supporting the end to end application process, including collating and scanning right to work documents. Assist with placing of advertisements on job boards, updating web and hub recruitment content, liaising with external suppliers, advising when credits are running low on job boards. Organise and set up of virtual and face to face interview rooms and assessments for interviewees, meet and greet candidates on arrival / oversee the smooth running of virtual interviews and log and record assessment and interview documentation. Produce statistics on campaign conversion rates, applicant volumes and conversion ratios and maintain a suite of reports to assist with the planning and evaluation of recruitment activity. Produce department planners, visio planners of resourcing activities and daily updates on the recruitment white board for recruitment activity. Assist with the production of procedure guidance files, templates, PowerPoint presentations to support the recruitment team and formatting of all documentation to ensure brand compliance. Assist with the administration of recruitment fairs, events and promotional activities supporting the talent attraction for internal recruitment. Set up, maintain and update records and management information electronically, where possible, using the appropriate systems (Workday, HUB). Provide support for the recruitment team, including arrangements for travel, meetings and other administrative activities. Support the wider People Group in line with flexible working arrangements, as required. Plan, prioritise and carry out all tasks methodically, keeping accurate and up-to-date electronic records and files. Work unsupervised and take initiative in taking tasks forward, wherever possible and appropriate. Work collaboratively with colleagues within the recruitment team and in other departments across all AQA offices. Deliver a high level of professional customer service in response to all requests or queries from internal and external customers and those arising from recruitment. Take responsibility for your own continuous professional development to meet existing and future business needs. To travel to other AQA sites, sometimes necessitating overnight stays, as required.

General responsibilities
To comply with all AQA’s policies and other legislative requirements, including but not limited to HSE, GDPR and Equal Opportunities and ISMS. Where business needs change, to undertake other responsibilities which are of a commensurate level outside the terms of this role profile.

Acountabilities
Key performance indicators
Contribution to and successful delivery of People and Resourcing Strategies and plans for the organisation.
Delivery against daily and weekly administration targets as defined in the business plan
Meeting and exceeding expectations of hiring manager.
All correspondence and associated documentation is correct, compliant and accurate and issued within the agreed timelines.
Effective working relationship with key internal stakeholders
The provision of timely and comprehensive management information which supports decision making
Decision making
Ability to change and evolve processes to meet the demands of the recruitment team
Maintaining confidentiality
Seeks opportunities to change business processes and improve resourcing activity
Complexity
Proactive with the ability to adapt to deliver the highest levels of candidate care.
Interprets situations and maintains high levels of empathy and professionalism
Provide reliable management information and reports to senior stakeholders across AQA
Works under pressure to deliver high volumes of recruitment

Number of employees managed: Direct reports: 0 Indirect reports: 0

Key relationships
Key internal relationships
All business units across AQA
Colleagues in the People Group
New employees/workers
People Services Team
Hiring Managers
Key external relationships
Candidates
Job boards suppliers
Schools and colleges
Teaching community
Recruitment agencies and head hunters
 
Knowledge
Assessment
A/I Knowledge of administrative practices and procedures, ideally related to recruitment
A/I Good working knowledge of IT systems and all Microsoft Office applications

Qualification
A Good standard of general qualifications including GCSE A* - C in Maths and English

Skills
A.I/P Strong skills in attention to detail
A/I/P Effective communication skills, both oral and written
A/I/P Positive and solution orientated attitude
A/I Ability to develop effective working relationships within the team and more widely
A/I/P Works to tight deadlines and prioritises a variety of work demands, often under pressure
A/I Proactive and works independently
I/P Builds positive customer relationships
I/P Able to maintain strict confidentiality
I/P Learns and improves, building on feedback and experience
I/P Sound and accurate data inputting skills
A/I/T/P Strong IT skills in Microsoft Outlook, Word, Excel, PowerPoint and main computing systems

Leadership skills
I/P Ability to resolve problems and adapt to change
I/P Maintain constructive links with other teams and work collaboratively to deliver targets
I/P Receive feedback and learn from mistakes for continuous self-development

 Experience
A/I Experience of office procedures and practices ideally in a HR/training context
A/I Experience of a recruitment or HR based system

AQA’s Behaviour Framework which is assessed through the selection/probation process

Assessment key (criteria to be assessed at the selection stage)
A – application (it is essential to provide evidence on application for shortlisting purposes)
I - interview
T – test (or work sample)
P – probation