Receptionist in Ross-on-Wye

Location: Ross-on-Wye
Salary: Hidden
Recruiter: Greene King
Job Hours: Full-time

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Company Description


As a Receptionist, you will help our customers check in on arrival and support in resolving any issues they may have during their stay.

You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

There has never been a better time to join our evolving hotel company and be part of this incredible journey.

A multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining, means we will provide our guests with a luxurious setting in which to unwind.


Additional Information


We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

  • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Wage Stream – Access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.– so you can enjoy a weekend away without breaking the bank
  • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

    • Job Description


    As a Receptionist, you will...

  • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Meet and greet our customers and check them into their hotel room upon arrival
  • Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay
  • Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

    • What you’ll bring…

  • Willingness to learn and expand your skills
  • Have a great eye for detail, making sure every pint is poured to perfection
  • A passion for giving great service and making sure every customer receives a warm welcome
  • A positive can-do attitude and be a real team player

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    Local Council Population: 10,912 Train Stations: 0 Unemployment Rate: 2.30%

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