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Apply NowReporting to the Head of Reception the main job duties will include, but are not limited to:
• Checking guests in and out of the accommodation, dealing with any queries, complaints and requests they may have, handling cash and taking payments where appropriate
• Answering the switchboard in a timely and professional manner
• General administrative duties and daily banking
• Being the first point of contact for all guests ensuring the expectations are met if not exceeded
• Promoting the resort and company through Social Media channels
• General ad hoc duties as requested by your managers
• Previous experience in a similar role would be advantageous but not essential
• The ability to multi task and work calmly under pressure
• A genuine, friendly, natural and outgoing personality
• Good organisational skills and attention to detail
• The ability to work on your own initiative as well as part of a team
• Have a ‘can do’ and positive approach
• Flexibility
• Must be computer literate