Receptionist in London

JOB TITLE: Receptionist

LOCATION: UBS, 21 Lombard Street, London

SHIFT PATTERN: Monday - Friday 08:30 - 16:30

REPORTING TO: Dual Services Supervisor

SALARY: £ 31,000 Per Annum

OVERVIEW OF JOB DESCRIPTION

To provide exceptional customer service to all visitors to UBS 21 Lombard Street and ensure the efficient running of a busy reception desk.

Main Duties & Responsibilities:

• Answering all incoming calls (internal/external)

• Meeting and greeting all incoming visitors

• Entering work requests and visitors into the building system

• Booking of couriers/taking delivery of couriered items

• Assisting with booking of meeting rooms.

• Assisting with updating of staff details on intranet

• Booking in print jobs for collection and delivery as required

• Cross trained in team duties such to assist with security and cleaning functions

• Logging of calls into Call Logging system

• Reporting of any IT issues to IT Service Desk

• Working with Colliers our building management provider to manage and log calls with the helpdesk

• Any other duties as required

Person Specification:

• Extensive Corporate Reception and Switchboard experience within blue-chip company

• Previous experience within an office environment beneficial

• Minimum 5 GCSE's or equivalent

• Excellent customer relations and good communications skills

• Experience in use of Switchboard

• Fully computer literate

• Experience of working with a building management IT system would be advantageous

• Happy to wear a corporate uniform

• High standard of professional grooming

Values & behaviours:

Our success is created through the core values that flow through our business…Achieves, Collaborates, Innovates and Build Community. These are personified through the following characteristics in our people;

• Driving forward actions with pace and encouragement of creative solutions - you have a hunger for delivering results.

• An open and transparent communication style with the ability to listen, influence and challenge appropriately.

• The cultivation of close working relationships with peers and teams to drive win-win outcomes.

• A fresh & unrestrictive view on current ways of doing things to stimulate innovation and new approaches.

• Embracing change by fostering state-of-the-art knowledge and technology trends to sustain Westfield’s competitive edge.

• The desire and ability to question the status quo and build compelling cases for change while still working effectively within a team.

• Being dedicated, motivated and passionate about our people and our company.

Benefits

We’re proud to offer a great range of benefits including:

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.