Receptionist in London

British Private Equity and Venture Capital Association (BVCA)

The British Private Equity and Venture Capital Association (BVCA) is seeking a bright, confident, professional and proactive individual to join their team in the critical position of Receptionist.

As the voice of private capital in the UK, the BVCA has been advocating for the UK's private equity and venture capital industry for four decades.

The association actively represents a diverse community of long-term investors and facilitates communication between institutional investors, fund managers, companies, advisers, and service providers.

The BVCA supports its members to help companies thrive and achieve their long-term objectives, both in terms of economic growth and societal impact

In this role, you will be the first point of contact for all guests to the BVCA office. 

We are looking for someone who reflects our culture of being warm, friendly and welcoming as well as professional, hard working and not afraid to roll your sleeves up to get involved. 

You will be a proactive individual who likes to be busy and seeks opportunities to improve and enhance the way things are done.

This role really is at the heart of the BVCA and you will enjoy building your internal network to support the smooth running of our office.

Role and responsibilities

Reception

• Ensure reception is covered and visitors are greeted in a professional and courteous manner
• Answer switchboard calls, screen and direct calls, and record messages as needed
• Maintain the tidy appearance of the meeting rooms and reception area
• Maintain BVCA email inbox and reply daily to queries received
• Prepare meeting rooms for meetings and provide refreshments as needed
• Provide AV support for internal and external meetings
• Responsible for maintaining office security and communicating with the building security guards if needed
• Manage incoming and outgoing mail
• Maintain central diaries for the organisation

General

• Take a leading role in office social activities and wellbeing initiatives.  Active member of the social committee
• Basic administrative and office support including being a member of the administration team and supporting the Operations team with arranging office repairs and ordering stationery and supplies
• Support with data analysis, producing letters and powerpoint presentations (training will be given)
• Active member of employee voice groups to represent wider perspectives
• Assist with customer, Member, and supplier queries, including basic website support
• Maintain filing systems, archives, and other databases
• Ad-hoc support to other internal departments including mailings, data entry, etc.

Requirements

Essential Skills/Experience

• Excellent interpersonal skills and telephone manner
• Strong relationship builder with the ability to interact with a range of stakeholders and maintain a calm and professional manner
• Collaborative team player with demonstrable experience of supporting teams to achieve positive outcomes
• Good academic credentials
• Reception experience in a professional environment
• Excellent organisation, customer service and prioritisation skills with a keen attention to detail
• Willingness to ‘roll your sleeves up’ and get involved
• Proficiency in the use of MS Office including Outlook, Word, Excel, Microsoft Teams and Zoom

Benefits

Why come work for the BVCA?

• Be part of the leading trade body for the private capital industry in the UK, supporting the growth of the industry and deepening the understanding of external stakeholders to the benefit of the industry
• Experience a friendly, engaged, and passionate work environment (with regular social activities) with a supportive culture
• A competitive salary and a performance-related discretionary bonus
• Enjoy important benefits: 25 days holiday in addition to Bank Holidays; a 10% non-contributory pension; non-contractual day off for your birthday
• Life and medical benefits: life assurance (4 times salary); private medical Insurance for you*; health cash plan*; critical Illness and income protection insurance*; employee Assistance Programme – includes Mental Health support, Virtual GP, Nutrition advice and Financial wellbeing
• Other benefits: interest free season ticket loan; corporate discounts; reimbursement of up to 2 professional institutes; generous support for professional and personal development

The BVCA supports an environment that is based on merit and inclusiveness, where all employees can develop their full potential, irrespective of their race, gender, marital status, age, disability, religious belief, political opinion or sexual orientation.