Receptionist in London

THE RITZ LONDON OVERVIEW

Located between the bustling Piccadilly and the calm oasis of Green Park, TheRitz London hotel offers the height of opulence with luxurious bedrooms,Michelin star dining and world-renowned Afternoon Tea. At every opportunity,our employees create a positive, memorable, and magical experience for both ourcustomers and colleagues.

POSITIONOVERVIEW

We have an exciting opportunity for adynamic and enthusiastic individual to join our team at The Ritz London within theFront Office Department a Receptionist.

Our reception team is responsible foroverseeing the arrival and departure experience for our guests. This includesusing our PMS system, handling payments, invoicing, and having comprehensiveknowledge of all hotel facilities and rooms. As a Receptionist, you will play avital role in creating a seamless and memorable experience for our clients andbe ready to go above and beyond to ensure every guest feels valued and welltaken care of during their stay. Dedication, consistency, and utmost diligenceare paramount for success in this role.

ENTRYREQUIREMENTS

• Qualification in Hospitality studies, degree standard or similar preferred 
• Relevant experience in a 5* property is desirable
• Excellent customer service skills
• Possess the ability to work under pressure and have strong organisational skills
• Great command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests

OURBENEFITS

• Highly competitive salary within the luxury London Hotel sector
• Instant reward and recognition scheme
• 28 holidays (including bank holidays)
• Learning & Development opportunities
• Employee discount scheme for Ritz goods and external providers
• Free laundry service for tailored uniform
• Complimentary meals on duty
• Social events and activities
• Season ticket loan
• CODE Hospitality App
• Wellness treatments: massage, chiropody and more
• Pension scheme
• Employee mental health assistance helpline
• Employee Introductory Scheme (£600)
• Training Fund Assistance

Eligibility: In line with therequirements of the Asylum & Immigration Act 1996, all applicants musteither be eligible to live and work in the UK or must obtain permits to work inthe UK or must obtain permits to work in the UK prior to application.Documented evidence of eligibility will be required from candidates as part ofthe recruitment process.

Due the high volume of applicants, ifyou have not heard from us within 10 days, please consider your application tobe unsuccessful.