Receptionist in London

We are seeking a confident Receptionist  tobecome part of our Front Office Team at Citadines Trafalgar Square London. Our properties operate24/7; therefore, the department works on an early (7am-3.30pm) or late(3pm-11.30pm) shift basis. Night shifts are also available and required onoccasion.

As our Receptionist , you will:

• Offer a warm welcome and departure experienceto our guests, managing expectations by constantly seeking opportunities topersonalise their needs, travel purposes, plans, etc
• Take initiative in accommodating thecustomers’ needs in a resourceful manner
• Be pro-active in the learning and developmentof administrative tasks, procedures, processes and standards and ensure correctpractice
• Ensure that all shift tasks are carried outaccording to the required standard and take responsibility in providing fullhandovers to all relevant parties/shifts.

Here at Citadines, we promote an Enterprising and Winning Mindset.Previous experience is desirable; however we are looking for candidates whohave the right attitude to learn, good problem solving skills and the abilityto apply these to the job role.

This is your opportunity to be part of our team as a Receptionist . We focus on your professional and personaldevelopment, and we offer:

• Genuine career opportunities within ourbusiness
• Valuable on the job training, along withaccess to our digital online learning platform and numerous other learning anddevelopment opportunities
• A travel allowance for every day you work tocontribute to your commuting cost
• A PERKBOX subscription with benefits, retaildiscounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards Ceremony andcompany team parties
• Once you pass your probation, a special staffrate when staying in our European properties
• Staff incentives when you and your teamperform
• (If relocating) 30 days of relocationaccommodation within one of our properties, whilst you find permanent lodging

About Us

The Ascott Limited (Ascott) is a Singapore company that has grown to beone of the leading international lodging owner-operators. Ascott's portfoliospans over 220 cities across more than 40 countries in Asia Pacific, CentralAsia, Europe, the Middle East, Africa and the USA. Ascott has about94,000 operating units and more than 64,000 units under development,making a total of about 159,000 units in over 900 properties.

As part of The Ascott Limited, Citadines offers contemporary andsleek studios and apartments with modern comforts, business connectivity andadditional services that can be customised to our guests’ lifestyle and needs,with prime locations in London.

If you are excited by a career in Hospitality and have a passionfor providing great customer service, we look forward to hearing from you.