Prescription Administrator in Diss

Prescription Administrator - Animed Direct

Animed Direct

At CVS Group Plc we are the largest veterinary service provider in the UK with a multitude of business divisions, including: plus veterinary practices, diagnostic laboratories, pet crematoria and Animed Direct, our online business and the biggest seller of animal medicine to pet owners in the UK.

Animed Direct was established in and sells medicines, pet food and other animal related products to customers across the UK, as well as managing distribution of our growing number of own-brand medicines to our surgeries across the UK.

Animed Direct is a growing business and currently has over a £30m p.a. turnover online in the UK. We are passionate about what we do and are proud of the outstanding service we provide to our customers and their pets, whether they be two-legged, four legged, feathered or finned!

As part of our continued growth, we now have an exciting opportunity for a Prescription Administrator to join our business in a permanent role based at the group's head office in Diss, Norfolk.

In this role, you will be responsible for assisting our veterinary surgeons in assigning prescriptions to customer orders that are placed online. You will be expected to communicate with customers via email, and to clarify queries relating to orders. You will be fully trained in the use of our electronic prescription management system, ensuring that prescriptions are correctly assigned to the relevant order. You will liaise with the Customer Support team and our Pharmacy to ensure efficient processing of customers' orders.

This role is full time (40 hours per week), working 7am-4pm Monday to Friday.

Key skills required include:

As well as a salary of £11.44 per hour, you will receive:

Location: This role will be based at our distribution site at Diss in Norfolk.

Due to high levels of