Personal Assistant in London

Location: London
Salary: Hidden
Recruiter: Ofcom
Job Hours: Part-time

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Closing Date:

12/07/2024

Group:

Economics and Analytics Group

Management Level:

Administrator

Job Type:

Permanent

Job Description:


Please note that this role will close at 00:01 on Friday 12th July and therefore we advise getting your application by no later than midnight on Thursday 11th July.


About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of
 

The Economics & Analytics Group provides the economic analysis. We help to shape policy based on insights from economic theory and empirical research and strive to be thought leaders in how we apply economics to benefit UK consumers and citizens in communication matters. 
 

The purpose and scope of the role
 

PAs and Senior PAs in the EAG are responsible for providing support to individual Directors and play an active role in the day-to-day running of the group.
 

Your Key Responsibilities
 

  • Efficient and agile diary management to Directors, assessing priorities to maximise better use of their time, while ensuring deadlines are met.

  • Close interaction with the Directors, anticipating, flagging, and escalating incoming issues and updates. Proactively respond to inquiries/diary changes and resolve problems before they get to Directors.

  • Act as an effective interface between Directors, their respective teams, and other internal and external stakeholders.

  • Ensure directors’ timesheets and expenses are completed accurately and on time.

  • Organising internal, and external stakeholder meetings on behalf of relevant directors by liaising with PAs and booking rooms/equipment required for hybrid sessions.

  • Ensuring Directors have all relevant papers and agenda for meetings, including commissioning briefings where required.

  • Administrative support to the group on various activities (recruitment, procurement).

  • General admin support, producing and sending out written documents, such as letters, reports, and emails, giving a clear, with excellent attention to detail.

  • Act as secretariat to internal steering groups, and support weekly senior resourcing meetings, producing agendas, papers, and minutes.

  • Support the organisation of team events, such as away days, conferences, and large team meetings.

  • Book travel and accommodation for the Directors and the team. Organise itineraries.

  • Workday delegate for your directors, submitting expenses, timesheets, or approving on their behalf.

  • Be flexible to accommodate extra work and take on ad hoc projects/work to meet deadlines and manage workload.

  • Providing cover for other PAs as required.

  • Able to always maintain strict confidentiality.

  • The skills, knowledge and experience you’ll need for success.
     

  • Evaluating problems:  Proactively identify and generate insights and solutions without much guidance. This is a fast-paced role for someone personable, not easily flustered, and willing to get stuck in whatever comes their way and collaboratively work with others.

  • Executing Plans and Embracing change: Excellent organisational and time management skills, using judgment to prioritise tasks and set clear goals while keeping an eye on progress. Remaining flexible to the changes and anticipating potential risks/issues, owning accountabilities.

  • Relationship management and communication: Interacting with people at all levels (internal/external) and communicating effectively.

  • System knowledge: Proficient in Microsoft Teams and Office, SharePoint, and Workday (desirable). Able to produce clear written documents, such as letters and emails.

  • Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability. 

    Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.

    We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

    Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at or call 0330 912 1378.

    As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. 


    About Ofcom


    Ofcom is the UK's communications regulator.

    We make sure people get the best from their home phone and mobile services, as well as keeping an eye on TV, radio and on-demand content. We also ensure people don’t get scammed and are protected from bad practice.

    We also oversee the universal postal service, and the airwaves used by wireless devices.

    Right now, technology is changing how people work, interact and enjoy themselves. Much of our work is focused on making sure everybody has access to the communications technology they need and that competition can thrive.

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