Payment Specialist in London

Payment Specialist

It’s official – easyJet is one of the best places to work in the UK! We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the UK’s Top 50 Best Places to Work 2024. You can be a part of it too, our Finance and Procurement teams are detail-focused problem-solvers who handle billions worth of assets and keep us on track for further growth. You’ll play an essential role in maintaining the balance between ‘service’ and ‘cost’ that makes travelling with us both accessible and enjoyable.

Are you passionate about the intricate world of Customer Payments? Join our dynamic Payments Team as a Payments Specialist and play a pivotal role in ensuring the smooth operation of our payment solutions ecosystem.
In this position, you'll dive into the day-to-day operational aspects, handling queries, and building relationships with external stakeholders such as acquiring banks, card schemes, and technology providers. Your responsibilities will span from administering portals and managing user permissions to reconciling invoices and overseeing purchase ledger payments for third-party suppliers. Additionally, you'll leverage your analytical skills to generate insightful reports on acceptance rates and contribute to optimisation plans, ensuring continuous improvement in our payment processes.

As a Junior Payments Manager, you'll be at the forefront of driving efficiency and excellence within our payments infrastructure. You'll collaborate closely with cross-functional teams, particularly Finance, Commercial and IT, to address any issues promptly and ensure seamless operations.
Your role will also involve actively participating in payments projects and providing valuable input into departmental procedures and guidelines. By identifying and resolving issues proactively, you'll contribute to maintaining a high standard of service delivery, ultimately enhancing the customer experience and supporting our revenue goals. If you're ready to embark on a rewarding journey in the dynamic realm of Customer Payments, we invite you to join our team and make a meaningful impact in shaping the future of payment solutions at easyJet.

What you need to do the role
We are seeking a qualified candidate with a minimum of 2 years of experience in Payments for a similar role, ideally within a multiple card acquirer environment with a focus on processing high transaction volumes.
You will hold expertise in Payments data management and reporting, along with strong presentation abilities for both internal and external stakeholders. The role demands the capability to thrive under pressure, managing multiple work streams simultaneously while maintaining meticulous attention to detail. Prior experience in large-scale e-commerce businesses is highly desirable.
Exceptional communication skills, including interpersonal, negotiation, and influencing abilities, are a must, alongside a high level of integrity and professionalism. Proficiency in SQL and data analysis is required, as well as strong competencies in MS Word, Excel, PowerPoint, and general computing.

What you’ll get in return > Competitive base salary
> Up to 20% bonus
> 25 days holiday
> BAYE, SAYE & Performance share schemes
> 5% pension
> Life Assurance
> Flexible benefits package
> Excellent staff travel benefits

LOCATION & HOURS OF WORK This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend three days per week in the office.

About easyJet
At easyJet our aim is to make low cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply
Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.

#LI-NR1 #LI-Hybrid

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