Office Services Administrator in Glasgow

Hospitality Role

We are seeking an experienced individual who has an extensive knowledge in customer service to provide a warm and friendly welcome as part of the on-site Front of House Team, within a prestigious Glasgow flagship location.

Within this role, you will be required to provide the highest level of client care and personal service to all associates in the clients' business, which includes visitors, occupiers, and internal associates, meanwhile also conducting administrative roles and responsibilities.   The main focus of the role is facilitating meeting rooms and providing hospitality (teas and coffees) across meeting rooms and event spaces.

This is an exciting opportunity for someone who is looking to enhance their career and join a fast-growing company. We foster a welcoming and engaging environment, offering you the chance to play an important role in our day-to-day activities and influence the future successes of Vigilant Security. Whilst experience is welcome, we are open to all candidates of various backgrounds, as full training will be provided.

The Attendance pattern is Monday to Friday totalling 35 hours per week 8am-4pm with the occasional need to work flexibly to cover the occasional early start or late finish.

Accountabilities:

        Provide high quality customer service in all communications with internal and external clients.

        Order and deliver hospitality in accordance with pre-booked requirements.

        Timely preparation of meeting rooms and event space to ensure they are tidy and setup ready for meetings, including furniture layouts and equipment requests.

        Clear meeting rooms after use in a timely manner ready for next meeting.

        Ensure company and legislative health and hygiene standards and requirements are always complied with in providing food and drink.

        Follow all Health and Safety regulations and carry out Health and Safety Representative

duties.

        Other adhoc office support duties as required.

Competencies:

        Professional, driven, flexible, enthusiastic, proactive, self-motivated team player.

        Consistently well presented in line with company/client standards.

        Clear, concise and confident communication skills, which are customer orientated with an eye for detail.

        Able to multi-task and prioritise, with excellent time management skills.

        Able to work on own to deadlines which have been set with minimum supervision.

        Understand when to escalate matters.