Night Manager in Braemar

Your RoleWe have an exciting opportunity to join our Front Office Team at The Fife ArmsHotel, Braemar as Night Manager  working closely with ourFront of House Manager and team.

We arelooking for an enthusiastic individual with a similar level of experience and apassion for excellent hospitality, as well as a desire to develop your skillswhilst under the mentorship of our Front of House Manager.

As NightManager you will be responsible for:

• Overseeing and participating in the prompt and courteous check-in and check-out of guests, delivering an exceptional guest experience.
• Ensuring the safety and security of guests and the hotel during the night by conducting regular walk abouts throughout the hotel, checking that doors are locked, fire doors are closed and that there are no health & safety hazards.
• Ensuring a presence on the front desk throughout the night, completing the night audit checklist.
• Monitoring Front Office activities regarding discounts, billing instructions, and compliance with hotel credit policies.
• Ensuring guest requests are delivered with efficiency and to the standards of The Fife Arms.
• Ensuring that public areas are maintained clean, neat, and tidy.
• Liaising with the day team to ensure effective handovers.
• Providing overnight cover in absence of the reservations team.
• Providing our guests with a night porter service during their stay.
• Be personally responsible for the application of the hotel’s Health and Safety Hotel Policy.
• Working cohesively with the management team to achieve our shared goals.

Our successful Night Manager will have:

• Proven experience from within a similar hospitality environment.
• The enthusiasm and willingness to learn.
• A thorough understanding of Security, Health & Safety and COSHH.
• Initiative,emotional intelligence and strong communication and organisational skills.
• Experience oftraining, coaching and mentoring others.
• The ability towork under pressure.
• A passion andambition to deliver exceptional experiences.
• A willingness to work to the high standards that are demanded from a luxury establishment.

You’ll besurrounded by a team with a creative flair and a passion for brilliant servicewith a desire to learn and grow. All striving to go beyond for guests, ourteam, and the community

What’s in it for you?

• 30 days holiday
• Free annual guest experience for you and a plus one
• Pension
• Free food and drinks whilst on shift
• Generous Artfarm-wide discounts including our properties in Somerset, Scottish Highlands, London, Los Angeles and Menorca!
• Amazing sports and social events led by local social committees
• Life Assurance
• Health benefits including a health cash plan
• Employee Assistance Programme
• Career development opportunities tailored around your aspirations and goals

About Artfarm and The Fife Arms Hotel

Artfarm isa one-of-a-kind independent hospitality company founded by Iwan and ManuelaWirth. Renowned for developing and reinventing distinctive sites including theaward-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & FishMongers in Ballater, The Audley Public House & Mount Street Restaurant inMayfair, London, Manuela restaurant in Los Angeles, La Cantina in Menorca, RothBar & Grill and Durslade Farm Shop in Somerset, and La Cantina Restaurant in Menorca. Artfarm uniquely bringstogether art, community, education, people, and place.  

Located inthe heart of Braemar, the hotel houses 46 beautifully appointed bedrooms - eachone a homage to place, person, or event with links to the area along with thestunning Albamhor Spa and some of the most unique event spaces. Diningexperiences extend to the Clunie Dining Room showcasing the art of openwood-fire cooking, The Flying Stag Pub serving up local beers and firm Scottishfavourites, Bertie's our glamorous and elegant Whisky Bar, Elsa’s our Art DecoCocktail Bar, and our more relaxed Drawing Room – all of which celebrate thebest in local ingredients and are expertly prepared by our dedicated culinaryteam.