Night Guest Service Manager in London

Holiday Inn Express London - Earls Court , 295 North End Road, London (West), London, W14 9NS

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At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are  passionate about the industry and always on the look out for new talent to join us on our journey... 

A DAY IN THE LIFE OF A Night Guest Service Manager at Holiday Inn Express Earls Court.

What you'll be doing...

Reporting to the Deputy General Manager, you can expect your working day to include the following. 

-Running the night reception operations.

-Bar duties.

-Preceed with night audit tasks.

-Responsible for the guests and colleagues security.

-Helping in the hotel breakfast preparation.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Night Guest Service Manager, you will need the following qualities and skills. 

-Can do attitude and initiative.

-Excellent customer service skills.

-Ideally Opera system experience.

-Managerial and multitasking skills.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension

To learn more about our full benefits package,  to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH 

Holiday Inn Express London - Earls Court 295 North End Road, London (West), London, W14 9NS

• Job Ref RBH14408
• Branch Holiday Inn Express London - Earls Court
• Location London (West)
• Salary/Benefits £27K per annum
• Contract type Permanent
• Hours Full Time
• Shift pattern 23.00-7.00
• Hours per week 40
• Date posted 28/06/2024
• Closing date 11/08/2024

Holiday Inn Express London Earl's Court is only a few minutes’ walk from Earl's Court and Kensington Olympia Exhibition Centre’s, Chelsea Football Stadium, Fulham Football Stadium and Queens Tennis Club.

Located outside the Congestion Zone with secure onsite parking, the hotel is within easy access to M4/A4, Heathrow Airport, M25 and Central London.

The hotel is an ideal base to explore London’s famous tourist attractions just a short distance away, which includes Harrods, Kensington Palace, Natural History Museum, Westfield shopping Mall and many more.

The Holiday Inn Express London - Earl's Court offers affordable budget accommodation which boasts 150 contemporary style, air-conditioned, en-suite bedrooms each with high speed internet access; offering guests a comfortable and connected stay. Relax in our recently renovated Bar & lounge area whilst enjoying free internet access in the great room.