Mortgage Processing Manager in Cheadle

Location: Cheadle

Salary: Hidden

Recruiter: Together for Mental Wellbeing

Job Hours: Full-time

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Company Description

We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them.

We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality.

We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people.

Job Description

As a Mortgage Processing Manager , you will manage, develop and coach a team of Mortgage processors to deliver an outstanding service to new and existing customers; enhancing people development and process improvement.

As well as managing the team, you will also assess new applications against underwriting criteria, following appropriate policies and procedures and ensuring that pipelines are appropriately managed and progressed.

As a Mortgage Processing Manager , we are looking for someone to:

Manage a team to provisionally underwrite and package new applications received, providing an initial case assessment and requesting any additional information required to progress to underwriting

Proactively manage a pipeline of cases, ensuring that information is proactively requested from customers and third parties

Provide customers and other stakeholders with updates and ensure required information is requested within service levels

Liaise effectively with other areas of the business Legal, underwriting, customer service etc. to ensure the smooth processing of each case

Driving and managing performance through coaching and support in order to meet individual and team targets

Qualifications

Essential

Experience of managing and leading a team

Customer Service experience

Mortgage processing/administrative experience

Ability to assess and interpret information supplied bank statements

Experience of working in a regulated environment

Strong communication skills both written and verbal with the ability to prioritise and work to deadlines

Additional Information

Benefits working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays

Buy & sell holidays

Discretionary annual bonus

Matched pension contribution

Life assurance

Critical illness cover

Health cash plan

Private medical insurance

Free access to company holiday homes

Travel season ticket loans

Ride to work scheme

Free local gym access

Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

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About Together for Mental Wellbeing

together-uk.org

Together for Mental Wellbeing is a national charity that supports people with mental health issues to lead fulfilling and independent lives.

(Our LinkedIn page is monitored 10am-6pm, Mon-Fri excluding bank holidays.)

We value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us.

Founded in 1879, today we work with approximately 4,500 people every month - at around 70 locations across England.

Our services include support in the community, accommodation-based support, advocacy, and criminal justice services.

For more information, visit www.together-uk.org