Major Loss Adjuster in London

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims!

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. 

How will you make an impact:

As a Marine Claims Adjuster, you will handle marine claims varying from lower complexity to Major loss events. The handling will start from first notification through policy & legal liability assessment, quantum analysis to timely and accurate resolution, whilst mitigating indemnity and expense exposure.

You will c ommunicate developments and outcome as necessary to all key stakeholders (internal and external) and provide a high standard of customer service while adhering to claims handling best practices and legal, regulatory and compliance requirements.

Other responsibilities include:

• Technical handling and management of a caseload of marine liability and cargo/FSL claims from FNOL through settlement and recovery referral including coverage review, legal liability assessment, quantum analysis, mitigation of indemnity, expense management, timely / accurate settlement and subrogation referral.
• You will provide technical claim analysis and support to more junior team members.
• In addition to the above, the role will involve providing support to the UK Head of Marine Claims in key team performance orientated tasks namely managing shared service functions, co-ordinating the distribution of work across the team, TPA management and other ad-hoc performance and oversight related tasks as required.

What you'll need to succeed

• A person with extensive experience in Marine insurance claims
• Knowledge of Marine policy language enabling accurate and consistent interpretation
• Experience in managing lawyers, surveyors, experts and legal spend
• Ability to present to clients and internal stakeholders

Ready to take your career to the next level? We would love to hear from you!

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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