Liz Earle - Counter Manager in London

Location: London
Salary: Hidden
Recruiter: Boots
Job Hours: Full-time

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Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team.

With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.



At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team.

These special ingredients make us who we are and guides how we work with each other and our customers.

From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.



About the role



You will be based on our Liz Earle counter in store and report into the Regional Business Manager.

Your main responsibilities will be to:

  • Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
  • Build great relationships with customers and colleagues
  • Provide personalised consultations and skin services
  • Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
  • Complete our award-winning 12-month Skin School development programme.
  • Make sure your counter is beautifully presented to showcase the range of Liz Earle products
  • Be an ambassador for the Liz Earle brand
  • What you'll need to have

  • A passion for skincare and a love of Liz Earle
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
  • Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
  • The ability to work with business plans, achieve sales targets and review individual and team performance 
  • Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
  • It would be great if you also have

  • Experience using skincare products on customers
  • Our benefits

  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Monthly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • Generous holiday entitlement that increases with length of service
  • Personal Pension Scheme
  • We have a great range of benefits that go beyond salary and offer flexibility to suit you, click here to view our full list of company benefits.



    Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co.

    Ltd and may not be accurate.

    All rewards and benefits are subject to change and eligibility.



    What's next?



    If this sounds like the perfect role for you, we look forward to receiving your application.

    If your application is successful, you'll be invited to attend an in-store interview.



    We are always open to discussing possible flexible working options.

    This includes job shares and reduced hours.

    If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.


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    About Boots


    Boots Opticians is one of the leading opticians in the UK with 629 practices in the UK, of which around 180* are franchise operated. Around 30% of practices are located in Boots stores with the balance being standalone optical practices. Member of Walgreens Boots Alliance.

    We’re really going places – we are committed to enriching the lives of every person. We are a health-led Optician, yet care about a whole lot more.

    Our colleagues tell us it's a fantastic place to work and there’s genuine career progression thanks to the diversity of our practices and the variety of roles here.

    We have a great development programme to help people grow their career and achieve personal goals, plus a great working environment. We’re passionate about colleague development – whether it’s progressing through our NVQ programme for Optical Consultants, joining us in a clinical role, or working in our support office.

    We aim to be thought leaders among the optical profession and we are totally dedicated to delivering excellent Customer Care and trusted advice and enriching each and every one of our customers’ lives.

    * As at 28 February 2015 excluding equity method investments.

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