Junior E-Commerce Assistant in London

nikkibradford is an e-commerce business specialising in the resale of luxury fashion. We have an unwavering commitment to both buyers and sellers with a focus on a seamless service, industry-leading standards and contributing to the circular economy.

We are mother-daughter lead with a strong management team of over 35 years of experience in the luxury fashion-resale space and are looking for an experienced e-commerce operations manager to join our team.

DUTIES & RESPONSIBILITIES

·      Organise, sort, process and label new stock deliveries 

·      Prepare & organise items for photography; steam clothing, pad bags, clean shoes and accessories.

·      Use a range of software, Excel, Microsoft Office, and Company databases

·      Photograph and process products in accordance with business policies 

·      Picking, packing and processing orders

·      Liaising with couriers by arranging pickups

·      Ad hoc office duties 

·      Report to Assistant Operations Manager and provide support to the wider team. 

SKILLS/QUALITIES REQUIRED

·      Good command of English, both verbally and written

·      Work experience in a customer service/admin role

·      A keen interest in fashion/photography & knowledge of brands

·      High attention to detail

·      Computer/Microsoft Office-literate

·      Strong communication and time management skills

·      Proactive and decisive personality