Start your application for this job today
Apply NowIT Support Officer in Newark-on-Trent
Location:
Newark On Trent
Salary:
Hidden
Recruiter:
Gleeson Recruitment Group
Job Hours:
Full-time
IT Support Officer - Hybrid - 22k-25kMy client is looking for someone to join their business and work closely with IT Help Desk team.
You will be there to support the business handling inquiries along with IT Admin requests through the companies Help Desk software.
The IT Support Officer should have previous experience within an IT Help Desk/Service Desk previously and excellent customer service experience along with a very good appreciation and passion of IT support.
Technical skills are required for this role, and previous involvement of the follow, Active Directory, Office 365/Azure user, group administration, Microsoft Intune implementation, Word, Excel, PowerPoint, and Outlook.
You will needTo provide an excellent first point of contact within IT for all enquiries including recording, prioritising, assigning, and managing all requests and incidents reported to the Help Desk.
Experience managing customer expectations and communications.
This will include face to face engagement, phone and email.
Recording and tracking project issues and escalating to the necessary project teams as well as escalating to the external IT support company and other colleagues.
This role will be a hybrid model with 3 days in office (Travel to Newark-On-Trent) and 2 days working from home.
If you're an IT Support Officer looking for your next role and have vast experience in the above, please reach out directly.
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities.
We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited.
Our Privacy Policy is available on our website and explains how we will use your data
Related jobs near me
People also searched for
About Newark-on-Trent, Nottinghamshire
Education Stats
- Schools: 29
- Primary Schools: 19
- Secondary Schools: 7
- Sixth Forms: 3
- 7% are independent
- Ranking: 3969/4558
- Bottom 20%
House Prices
- Average House Price: £214,493
- Compared to UK Average: -£160,150
- -
- -
- -
- Ranking: 5638/6610
- Bottom 20%
- Council Tax Band D: £2,357
Average Salary
- Average Salary: £15,429
- -£12,779 UK Average
- Average Salary in Nottinghamshire: £27,989
- -
- -
- -
- -
Crime Stats
- Crimes per 1000: 175
- -
- -
- -
- -
- Ranking: 6593/6696
- Bottom 20%
- Worse than last year
The best places to find the most IT Support Officer jobs
Companies:
Recruitment Agencies:
Job Boards:
Average salary comparison
Job salary over time
Salaries by job level
Salary across the UK
Useful Resources:
Career Advice:
CV template for a IT Support Officer
View Now