Internal Communications Officer in London

Job title: Internal Communications Officer

Job reference number: JS074

Contract: Permanent, full time, 35 hours per week

Location: Kings Hill-based Kent or London-based with hybrid working

Salary: 34 – 36k per annum

Are you an internal communications professional who is ready to take on a new challenge?

The Charities Aid Foundation are at an exciting stage of transformation.

As we redesign and transition to new digital ways of working, we are looking for exceptional people to join our team.

What you’ll do

We are seeking an internal communications officer to join our team and be responsible for supporting the Head of Internal Communication in the design and delivery of the internal communication engagement framework.

This role will actively support the delivery of internal communication activity through a range of internal communications channels and optimise these to best impact.

The post holder will also provide internal comms support and advice for all areas of the organisation.

Our ideal candidate is an experienced comms officer who can demonstrate strong written and verbal communications skills, with an eye for detail.

You excel at quickly building strong relationships with internal stakeholders acting as advisor and guide, coming up with new ideas and approaches to ensure content gets to the right audience with the impact needed to drive us forward.

You should be able to oversee a range of communications initiatives that help build employee engagement guided by our common purpose, vision, values and ways of working.

Key responsibilities

• Work effectively with the Head of Internal Communications and Group People Officer in ensuring all internal communication activity supports the delivery of the three-year Group people plan.
• Plan, co-ordinate and deliver internal campaigns from content creation to design and measurement.
• Accountability for supporting internal communication activity related to a number of strategic initiatives including a brand refresh and centenary activation.
• Support the execution and communication of employee engagement surveys
• Draft communications and oversee their publication, including email bulletins, colleague presentations and the intranet.
• Develop and manage a calendar or events and promotional activities.
• Actively seek out news stories and case studies to reinforce the narrative around CAF’s purpose.
• Support the maintenance of appropriate tracking and reporting for all internal communication activity to measure overall effectiveness.
• Support various projects from change initiatives to recognition schemes by delivering clear and engaging internal comms campaigns.
• Work effectively with all stakeholders, both internal and external where required, providing advice and guidance on communications planning, messaging and delivery.
• Work in an adaptable and flexible way in line with the needs of the team and the organisation’s activity.

Key competencies and experience

• Exemplary writing skills to get to the heart of the story
• Proven background in communications with experience in supporting the development of

campaigns

• Knowledge of Microsoft Office suite including SharePoint and Viva Engage
• Excellent timeline and deadline management
• Excellent stakeholder engagement skills

What’s in it for you

At CAF you will receive:

• Permanent hybrid ways of working where roles allow
• Six weeks holiday plus bank holidays
• A wide range of development opportunities to support personal and professional growth
• Pension scheme with better-than-market employer contribution options
• Social impact benefit schemes

For all our employer benefits and to gain an insight into our culture and values, please visit .

Who we are

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be.

Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.

We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is Friday 5 July 2024 .

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.

If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.

You may just be the right candidate for this or other roles.

As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role.

Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.

Job Reference: JS074