Head Of Property Management in Sheffield

Location: Sheffield

Salary: Hidden

Recruiter: Blundells Property Services

Job Hours: Full-time

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Head of Property Management

A fantastic and rare opportunity has arisen for an experienced people leader, to join our established residential lettings team in Sheffield , as Head of Property Management . Overseeing the management of properties within the Sheffield and South Yorkshire area, under our well respected, local brands of Blundells and Bridgfords, this role does not become available very often.

Our property management teams play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality service they deserve, throughout their time with us. Therefore, this is an exciting opportunity for an ambitious, pro-active and driven people leader who is experienced in the lettings industry, and is passionate about inspiring and developing their team to be the best property professionals, delivering a first-class customer service.

The role of a Head of Property Management, will include duties such as:

Overseeing the Property Management team to ensure productivity, efficiency, and customer retention

Creating a team environment that is fun and productive where colleagues support each other to achieve individual, team and company goals

Leading and motivating the team to deliver excellent customer service

Engaging in and encouraging your team to develop excellent relationships with local branch colleagues

Overseeing maintenance works, end of tenancy deposits, safety certification and compliance, and having a sound knowledge of housing legislation and regulations

Overseeing training, development, coaching and performance management of your team to get great results

Monitoring and managing Key Performance Indicators (KPIs)

Identifying continual improvements areas within your department, to benefit your team and customers

Working closely with the senior management team to ensure company objectives are hit

What skills and experience are we looking for:

Dynamic team player and motivational manager

Experienced in managing and leading people, and getting great results via managing performance

At least 5 years’ experience within the property industry, ‘ideally’ with a Level 3 qualification in Lettings and Property Management

Naturally resilient, driven and customer-centric with a can-do attitude

Proven track record of delivering great customer service

An articulate communicator with ability to create colleague and customer relationships

Thorough understanding of lettings industry legislation

Ability to embrace change and grow with the business

Full driving licence

What you get in return for a career as a Head of Property Management with Countrywide:

23 days annual leave increasing with length of service

Pension scheme

Full training, strong support network and guidance

Excellent career progression opportunities throughout the business

Outstanding discounts across retail, entertainment, travel and health

Wellness benefits, we are part of the wellness charity – MIND

Why join us?

As part of the Connells Group, our passion for property and strong focus on people set us apart. We don`t see buying, selling, renting and letting as processes - for us, they`re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences.

For the opportunity to drive your own Property Management Centre to success, joining the UK’s largest property services group, and the chance to be part of something big – apply today.

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