Head Of Property Management (Block) in Manchester

LRG is one of the largest multi-faceted property companies inthe UK. Our brands include Leaders, Romans, Boyer,  Gibbs-Gillespie, Moginie James, Outlook Property, Portico, Scott Fraser, Northfields, Revolution, Dunlop Heywood, Mortgage Scout, Bode Insurance Services, Three Sixty Space, Three SixtyMaintenance, SPL Property Management, GCS Estate Management and Hodes, Rhodes, Dickson. All of which are supported by a centralised specialistteam.  

Ourteams are experienced in their industries and local areas, providing amarket-leading service and advice to a huge variety of customers across thecountry. Many of our brands are regularly recognised with awards for the workthey do.

Our brands have been operational for over 30 years and through acombination of acquisition and organic growth, we are continuing to grow allareas of our business and, we are not done yet!

Job Title: Head of Property Management 

Location: Exchange Quay, Manchester 

Brand : Glide 

Salary: Competitive Salary Package 

Hours: Monday to Friday 9am to 5pm (1 day wfh per week)

About Glide:  

Glide, a new type of property management partner, here to ensure residential block management is stress-free, whether you're a leaseholder or a block owner. As part of the Leaders Romans Group, we cover every corner of the UK with our group of brands, but that doesn't mean we're a faceless agency with a different contact every time you reach out. In fact, it's precisely the opposite; we're friendly, helpful and, most importantly, we know your home inside out, just like you do. 

Job Summary and key responsibilities  

Glide Property Management is looking for an experienced and dynamic Head of Block Management to oversee the management of multiple blocks of flats and apartments. The Head of Block Management will be responsible for ensuring the efficient operation of each property and managing a team of property managers and on-site staff. This role is heavily weighted to new business generation and excellent client management. 

Key Responsibilities:  

• Oversee the management of multiple blocks of flats and apartments, ensuring that each property is running smoothly and efficiently.  
• Collaborating with internal stakeholders for client lead generation and marketing collateral.  
• Creation and management of a sales pipeline, ensuring client conversions are achieved to hit budget.  
• Winning new business either from cultivating your own contacts within the industry or growing new business leads.  
• Develop and implement strategic plans to improve the performance of the property management team and ensure the highest levels of customer satisfaction.  
• Build and maintain strong relationships with clients, stakeholders, leaseholders, and colleagues in the wider business.  
• Oversee the financial management of the northern operation, including budgeting, forecasting, ancillary income, and reporting. 
• Ensure compliance with all relevant legislation, regulations, and industry standards.  
• Hire, train, and manage a team of property managers. Ongoing management support through 121 meetings, PDP, and performance management reviews.  
• Using system dashboards ensure contractors deliver timely completion of repairs and maintenance tasks across the portfolio.  
• Ensure the team of Property managers are delivering against the maintenance of common areas and amenities, ensuring that they are clean, safe, and well-maintained. 
• Monitor and report on key performance indicators (KPIs) to ensure the success of the block management operations. 

What are we looking for:  

• 5 years’ Block Management experience in a senior role. 
• Must be confident in generating & winning new business. 
• Team management experience.  
• A full working knowledge of Service Charge budgets, Section 20 notices, and relevant law/regulations (Landlord & Tenant Act 1985). 
• Building Health & Safety experience. 
• Fire safety knowledge. 
• Industry related qualifications such as IRPM / RICS / IOSH.

What we can offer you:  

• Proven track record for career growth and advancement within the company 
• Market leading training and ongoing professional development 
• Access to a diverse portfolio of properties 
• Supportive and collaborative team environment 

Benefits:  

• Competitive Salary Package
• Quarterly and yearly awards 
• Salary sacrifice pension scheme  
• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year 

Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares o ur commitment to excellence in the Real Estate Industry. 

Leader s Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.