General Manager in London

New Opening - The Royal Forest, Epping Forest  

General Manager 

Our fifth Pub with Rooms will open in Epping Forest in November so we have an amazing opportunity for a very experienced General Manager to join our fantastic team in our newest opening with rooms. The site is currently undergoing a massive transformation and will have a 150 cover dining room and additional bar seating for 95 covers as well as a beautiful garden with over 100 covers and 31 beautiful boutique bedrooms. 

Recently announaced in the Sunday Time Top 100 BPlaces to work , Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home-from-home. 

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

General Manager - What we offer:

• Competitive salary plus quarterly bonus
• Private Healthcare with Bupa 
• Employee Assistance Program with Hospitality Action
• 28 days of holiday 
• Additional holiday - option to buy an extra 5 days holiday per year 
• Enhanced Maternity & Paternity package 
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it. 
• Coaching and Mentorship program to support your career progression
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards 
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

General Manager - The Ideal Candidate:

• Current experience of working in a site with boutique rooms accommodation
• Minimum of 2 years GM experience 
• Will have a great presence and a vibrant personality
• Strong leadership and interpersonal skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• It is essential that you are commercially and financially minded
• Proven experience in delivering business growth, budgets, staff retention

Our investment in your development.

Heartwood Collection currently has 24 pubs and 14 Brasserie Blancs.  We aim to grow to 61 sites by 2027 and include pubs with rooms.  This could add up to 500 bedrooms to The Collection in the next 4 years.  We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke “Stepping Stones” training and development programme.