General Manager in London

Location: London
Salary: Hidden
Recruiter: Mears
Job Hours: Full-time

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About the Role

:

As a General Manager, you will be services lead for our Joint Venture contract with our partner, A2Dominion, delivering repairs, voids and planned works within a stock size of 39,000 homes. The role is based from our current co-located office in Ealing, the properties we maintain within this contract cover a large geographical area and span the M4 corridor, Hampshire area and across London. You will be responsible for at least 5 direct line reports with an overall team in excess of 30 employees.

We are seeking a dynamic and experienced manager to oversee both the administrative, customer and commercial teams within our organisation. This role will work closely with the operational manager responsible for delivering repairs, voids, and planned works to ensure seamless co-ordination and efficient operation of all departments.

Key Responsibilities

Oversee and manage a team of administrators responsible for various tasks including scheduling, data entry, customer service and commercial data processing

  • Collaborate with the operational manager to align administrative and financial processes with operational goals and objectives
  • Ensure compliance with company policies and procedures
  • Analyse data and provide insights and recommendations to support decision making
  • Foster a positive and collaborative working environment, promoting professional growth and development among team members
  • Lead and manage a team, providing guidance, support and development opportunities
  • Foster a collaborative and high performance culture, promoting accountability and continuous improvement
  • Ensure administrative processes are efficient, compliant and supportive of operational objectives

    • Experience

  • Proven experience in managerial role, preferably in a similar industry
  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborative with diverse teams
  • Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines
  • Proficiency in Microsoft office suite

    • Benefits we can offer you.

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Family friendly policies
  • Company Van, Fuel Card, and Uniform

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