General Manager - Liverpool in Liverpool

General Manager - Liverpool

Summary

***INTERNAL APPLICANTS ONLY PLEASE***

*Internal Applicants only

Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings.

Using the internet ensures we can reach as many of our colleagues as possible.

We appreciate that this can be frustrating for external talent.

Do note that some roles are released externally after an initial period of time.

Are you an inspirational leader looking for your next move?

We've got a rare opportunity to join us as interim General Manager for our Liverpool properties for 6 months.

This is a wonderful chance for anyone who has ambitions to become a General Manager or would like to explore how their existing leadership skills might fit a senior operational role. 

You'll be responsible for the overall strategic and operational leadership of the Liverpool properties, with 220k visitors per annum and unique heritage at their core. 

You’ll manage the property leadership team, leading from the front, inspiring and motivating your team, you’ll encourage innovation and turn the strategy into daily operations. 

Hours: Full time 37.

5 hours per week, includes weekends and bank holidays as part of a duty management rota

Salary: £44,499pa

Contract: Fixed term for 6 months 

Interviews: 10th July

If you have any questions about this role please contact:

What it's like to work here

The Liverpool properties comprises Speke Hall, The Beatles’ Childhood Homes and The Hardmans’ House and Collection.

Our offer is unique, and so is the team that work here.

You'll lead a team of 40 staff and 100 volunteers across the portfolio, working with our regional and national specialist teams, and skillfully moving between operations and strategy.

We’re currently building local partnerships and working to make our offer at Speke more accessible to our most local communities, as well as actively working to conserve the Hardman’s collection to make it publicly accessible.

At the Beatles’ Childhood Homes you’ll be working closely with internal and external partners to champion these internationally important properties.   

What you'll be doing

You'll manage several Heads of Department, each with their own specialty – from gardens to facilities, visitor experience and collections care – and will work with regional commercial and let estate teams and an expert group of regional consultants.

You'll bring your motivational style to encourage your team to succeed across all areas to build the funds to invest back into further conservation and development. 

You'll focus on providing inspirational leadership for staff and volunteers; the ongoing development of a great visitor experience with a focus on customer service.

You'll manage risk and compliance; champion conservation – nature, buildings and collections. 

You’ll champion on-going work at Speke to build deeper connections with our local community; you’ll act as client of a Hardman’s collection project, supporting our desire to conserve the collection and increase its accessibility.

You’ll work with internal and external stakeholders to continue the exceptional visitor experience we offer at the Beatles’ houses, with a high profile in the Liverpool tourism sector.  

Who we're looking for

You'll love working with people and making things happen: As an 'expert generalist' you'll have experience across a diverse remit.

We have high visitor and revenue targets, so you'll be experienced with finances, people and projects.

With many skills in your toolkit, you'll need to demonstrate the following: 

• Interest in our supporters and visitors and what matters to them and keen to build their voices and perspectives into your work 
• Experience of leading operational teams and quickly developing positive working relationships with a broad range of internal and external stakeholders 
• Commitment to inclusion and diversity 
• Skills in building external relationships and developing partnerships in the wider community  
• Ability to manage budgets and operational risk, understand the underpinning need for compliance and know what it means to hold others to account 
• Experience of acting as client and sponsor roles for projects up to £250k.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart.

We’re working hard to create an inclusive culture, where everyone feels they belong.

It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Tax-free childcare scheme

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.