General Manager in Lewes

Trading Post Coffee Roasters is an artisan coffee roasting and hospitality business that, since opening in 2017, has expanded to serve freshly roasted coffee, brunch, and cocktails across Brighton and Sussex.

Exceptional coffee and quality food is at the heart of everything we do and who we are. We always aspire to deliver the best quality, consistency, and service in all our Coffee Houses.

We believe that small change can make a big difference with sustainability and our environment. We roast organic and Rainforest Alliance certified coffee beans. This directly helps the farmers and the community they live in.

Why join us?

• £30,000 to £33,000 depending on experience 
• Performance Related Bonus Scheme
• No late evening shifts!
• Free food and drink whilst working
• Company-wide employee discount of 50% on food and coffee 
• Retail discount on our in-house coffee blends and single origins 
• Access to Wellness Scheme
• Employee progression plans 
• Company pension scheme 

We are looking for a General Manager who embodies hospitality and coffee culture. Someone who is passionate about progressing their career and joining us on our coffee journey. As the General Manager you will be the face of your venue, emitting your site personality and passion through your team to deliver an unforgettable guest experience every time. You will exceed targets, drive sales and grow brand awareness. In return we will invest time and energy towards helping you push your career to the next stages. 

Our General Managers demonstrate a 'we're all in this together' attitude and confidence in leading their team with passion and energy. You will be responsible for all aspects of the operation and performance of your venue and must drive hospitality and sales whilst engaging your team to be passionate.

What You Can Expect Your Responsibilities to Be

• Managing all aspects of a high-volume and fast-paced venue
• Lead your team to achieve excellent customer service
• Support in the development of all team members, identify learning needs, and deliver training where required
• Motivate all team members to deliver their best selves at all times
• Manage the commercials of your venue, including sales, labour, stock and P&L control
• Display a smart and professional appearance, always striving to represent Trading Post Coffee Roasters in a positive way

The Skills We are Looking For

• A true leader with a big personality that embodies what great hospitality looks like and with a “we’re all in this together” attitude
• The drive for continuous development and improvement
• Determination to set and achieve site goals
• You embrace individuality and care for others, your venue and the environment 

If this sounds like you then we'd love to hear from you. Please submit a copy of your CV alongside your application.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

Trading Post Coffee Roasters is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.