General Manager in Crawley

Location: Crawley
Salary: £60,000 per year
Recruiter: Mears
Job Hours: Full-time

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Annual salary: up to £60,000.00

General Manager – Facilities Management

Full-Time, Permanent position.

Offering a Salary up to £60,000 + Car Allowance.

Based in Crawley (or centrally) West Sussex

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

If you have a proven track record in Facilities Management driving a professional team in a fast-moving environment, we would like to hear from you.

About the role:

Mears Facilities Management are now looking to recruit a General Manager whose role will be to manage our Crawley office and the multiple contracts mainly, but not solely, focused on repairs and maintenance and Hard FM, as well as having a brief to grow our business with a strategic focus. This exciting role will be delivering excellence and managing teams remotely across the area, currently stretching from Crawley covering West Sussex.

A facilities expert who has proven experience operating on sound Operational and Commercial principles with an emphasis on residential sites and public buildings. We are looking for skills in motivating and inspiring a diverse workforce, driving performance whilst developing staff to reach their full potential. You will also have a background in change management and have the gravitas to deliver sustainable cost-effective improvements. The ideal candidate will have good levels of financial acumen, understanding of property compliance, commercial contractual agreements and be a skilled negotiator. 

Mears is a corporate member of the Institute for Workplace and Facilities Management (IWFM). We have an extensive portfolio of clients and sites that we work on across the UK, ranging from the Isle of Skye to Portsmouth and all the major conurbations in between! Our projects are diverse in nature, including maintaining Listed Buildings, Schools, Universities, Residential Developments and Public Buildings. We carry out TFM, Hard and Soft FM services across a range of sectors predominantly in the Public and Residential Sectors. 

It is essential for this role that you have.

  • A sound understanding and Previous experience of managing a P&L
  • Hold a current H&S Qualification (e.g. IOSH / NEBOSH)
  • Have previous experience of leading a large team of skilled Trades, administrators and/or technical colleagues to deliver compliance.
  • To be able to easily commute daily or live within reasonable travelling distance to our Crawley Office and covering West Sussex.
  • Accountabilities of the Position

  • Reporting to the Regional Director, you will provide effective leadership, a demonstrable strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contract(s) and leading by example.
  • Set targets and objectives that encapsulate FM’s strategy.
  • Develop sustainable key Client/Stakeholder relationships, ensuring a high quality of customer engagement and involvement.
  • Ensure the customer experience is central to all activities and embedded in all stakeholders of the Branch/Contract(s) operation to ensure an efficient and productive service is delivered to service users and clients.
  • Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
  • Review, monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
  • Ensure, as a minimum, monthly structured reviews of the Branch/Contract(s) that demonstrate stringent controls on all aspects of our cost base, work in progress, debt, operational productivity together with all KPIs.
  • Demonstrate control over all business governance, risk management processes and adherence to delegated authorities.
  • The Benefits of working with Mears Group

    We are proud to be on the list of the Sunday Times 25 Best Big Companies to Work For, and on the Social Mobility Index of the top 75 employers in the UK for our commitment to social mobility.

    With access to a catalogue of benefits ranging from Company fun days to paid time off for volunteering, a sharesaver scheme and discounts on shopping, days out, meals.

    You will get all the usual benefits you'd expect in terms of 25 days annual leave, plus bank holidays and company sick pay as well working as part of a socially responsible and exciting, forward-thinking business.


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