Front Office Team Member in Edinburgh

Location: Edinburgh
Salary: Hidden
Recruiter: Accor
Job Hours: Full-time

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Company Description

Job Description

As our next Front Office Team Member, you…

  • Are the ‘face of Ibis Edinburgh South Bridge, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
  • Make the link with the different departments of the hotel to ensure a wonderful guest experience.
  • Are a passionate individual, dedicated to continuously improving the quality of the hotel's services.

    • What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

    • Qualifications
  • Prior experience working with FOLS or a related system is preferable
  • Fluency in English
  • Customer Service

    • To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

    To ensure you can best welcome and care for our guests you will need to be fluent in English.

    Our mission at Ibis Edinburgh South Bridge  is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

    A job, a career or a calling - whatever brings you here, we have something for you!

    As part of our team you can have:

  • Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

    • If you feel you are the right candidate for the role as our Front Office Team Member please click ‘ apply ’ now! We ’ d love to hear from you!


    Additional Information

    One more thing…

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong

    Ready to discover more? Get in touch with us. We would love to hear from you.

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