Financial Crime Operations Manager in Newcastle upon Tyne

About the RolenAs a Financial Crime Operations Manager, you’ll be responsible for overseeing and managing Newcastle Strategic Solutions fraud investigations operations.

You’ll develop strategies to prevent, detect and investigate fraudulent activities, whilst leading a team of Financial Crime Coordinators through Team Leaders.

Working with various departments to ensure the integrity of financial transactions, and adherence to regulations will be a key element of the position.

nThe role involves working closely with key stakeholders and partners across the Newcastle Building Society Group to ensure that our Financial Crime Operations team is fit for the current world and future growth plans.

You’ll also contribute to relationship management of the NSSL clients.

About YounYou’ll have previous experience working in Fraud investigations at a management level, ideally within financial services.

Alongside a proven track record of excellent people and performance management skills, you’ll demonstrate strong analytical and critical thinking skills and have the ability to develop, implement and adapt new or existing processes to deliver better outcomes.

About UsnNewcastle Strategic Solutions is part of the Newcastle Building Society Group and is dedicated to the provision of outsourcing for financial services.

The Financial Crime Unit provides support to Newcastle Strategic Solutions clients and Newcastle Building Society to manage their regulatory obligations in relation to Financial Crime.

As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes.

We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought.

What do you get in return?

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract + flexible working optionsn30 days holiday each year plus bank holidaysnBonus Scheme (paid annually) -On target 10%, up to 15% depending on performancenColleague mortgage scheme and access to our financial advisorsnPrivate medical insurancenPension scheme (up to 9% employers’ contribution)nLife assurance (4x salary) and income protectionnAccess to a range of wellbeing benefits, including medicash schemenElectric car salary sacrifice schemenCycle to Work schemenAbove statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthoodnAn extra day’s holiday for your birthdaynThe option to buy and sell holidaysnTwo paid volunteering days each yearnA broad range of learning and development opportunitiesnAccess to a range of high street and online discountsnFree onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwidenA wide range of recognition initiatives to recognise and reward great performancenHybrid working - we welcome any discussions around where, how and when people work including part-time hours.

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process.

We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at