Finance Assistant in Lincolnshire

Do you want to help power your career and be part of an evolving energy industry?

​

An exciting opportunity has arisen for an experienced Finance Services Assistant to join the Finance department.

The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.

9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future.

Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution.

We are looking for someone who is passionate about communications and can help share our story as we deliver our plans to invest in our network, support net zero and create a greener energy future.

As a dedicated Finance Assistant, you will be responsible for providing great customer service both internally and externally, processing the daily cash receipting, taking credit/debit card payments and processing customer refund requests in a timely manner and processing customers quote acceptances.

You will also be dealing with customer enquiries and providing key KPI and KFI information on a frequent basis.

Along with a competitive salary between £20,901 - £23,334 we also offer great benefits such as;

•Enrolment into our pension scheme

•25 days holiday plus bank holidays

•Free onsite parking

We’re excited to hear from candidates with a passion for our company and the energy industry and a desire to succeed.

Apply now and we’ll be in touch.

Key Responsibilities

•Processing customer payments received including cheques, BACS, CHAPS and Purchase Orders

•Downloading income bank statements from Lloyds Bank daily and allocate accordingly all funds received against relevant invoices

•Inputting all relevant receipting details into CFS

•Complete banking schedules with cheque details for collection by G4S and complete reconciliations

•Contact customers with queries regarding payments received without remittance advices

•Complete journal transfers for payments made into the incorrect bank accounts

•Uploading and reconciling all debit/credit card payments received on a daily basis and reconciling the same to the bank accounts

•Processing customer refunds on a timely basis

•Taking customer credit/debit card payments over the telephone

•As part of guaranteed standards work process customer acceptances received

•Monitor all email correspondence and deal with any incoming email queries and telephone calls from internal and external customers

Key Competencies

•Work collaboratively – lead a team creating a strong team work ethic

•Good attention to detail

•Good level of IT skills – a Financial System and mainly within Excel, Outlook and other MS Office

•Good customer service skills – with both telephone and email

•Planning and organisation skills – ability to work with high volumes of work to meet deadlines

•Ability to prioritise workload for the team and to provide direction and clarity on what needs to be done

Qualifications and Attributes

ESSENTIAL QUALIFICATION

•Minimum of 5 GCSE’s (or equivalent) including English and Math at grade C or 4 or above – evidence must be provided

DESIRABLE QUALIFICATIONS

•NVQ Financial/Business qualifications with an understanding in financial receipting and reconciliation

•Knowledge of Oracle based finance systems

•At least 2 years’ experience working in a financial/cashiering role

Click here to apply today

Visit northernpowergrid.

com/careers to find out more about this and other career opportunities.

​

Posted: 9 September 2024

Closing date for applications: 27 September 2024

​

Should you have any further queries on this role please contact referencing R6295

The successful candidate for this role will be subject to a credit check

Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.