ECM Officer in London

Location: London Borough Of Ealing
Salary: Hidden
Recruiter: Sage Care
Job Hours: Full-time

Start your application for this job today

Apply Now

Company Description

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as an ECM Officer at Sagecare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career.

Job Description

What you’ll do

As a leading provider of healthcare services to the local community, we ensure we provide fully trained and qualified staff to care for our clients.

We are looking for an ECM officer to join us on a full-time basis to contribute to the continued success of the team.

The Electronic Call Monitoring system is a program that aids the branch in monitoring and recording the amount time carers spend at each visit to a client’s home. This allows the company to produce accurate reports for management information, payroll and invoicing. The ideal candidate will have worked with a similar system or have worked in a busy Domiciliary Care office.

In this role you will be involved in the following:

  • Direct responsibility for the management of the ECM system
  • Responding to alerts on the system of calls being missed
  • Liaising with carers on their attendance and why visits may be late.
  • Running reports for management
  • Providing support to staff members as required.
  • Adhering to company privacy policies and procedures at all times.
  • Qualifications

    What you need

    You will have experience managing ECM or similar systems, preferably in a healthcare or domiciliary care setting. Key skills include technical proficiency, particularly with Microsoft Office, strong analytical abilities for data analysis and report generation, and excellent communication skills for liaising with staff.


    About London,

    Population: 8,799,774 Train Stations: 333

    Education Stats

    • Schools: 5659
      • Primary Schools: 3557
      • Secondary Schools: 1393
      • Sixth Forms: 795
    • 17% are independent
    • Ranking: 1/9
    • Top 20%

    House Prices

    • Average House Price: £773,961
    • Compared to UK Average: +£399,319
    • -
    • -
    • -
    • Ranking: 1/9
    • Top 20%
    • -

    Average Salary

    Crime Stats

    • Crimes per 1000: 121
    • -
    • -
    • -
    • -
    • Ranking: 7/9
    • Bottom 40%
    • Worse than last year

    The best places to find the most ECM Officer jobs

    Average salary comparison

    Job salary over time

    Salaries by job level

    Salary across the UK

    Useful Resources:

    CV template for a ECM Officer

    View Now
    CV template for a ECM Officer

    Glassdoor Company Reviews

    Search