Duty Manager in Bath

WHO:We need a Duty Manager who’s great with people, knows about hotel operations and is willing to help in all areas of the hotel operation. THEY SHOULD:- Be a hands-on manager who will help the team with what they need to do- Be personable and engaging with good communication skills

- Have good IT skills and can use digital platforms well- Have natural rapport and be able to strike up relationships with our guests- Encourage a strong working relationship between all departments- Be organised, motivated and full of energy- Be confident in managing members of the team and speaking to our guests - Have management or supervisory experience in a similar environmentThe Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey- coloured Bath stone and is surrounded by four acres of multi- award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full time employee.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

WE WANT TO DEVELOP OUR PEOPLE 

We have created our own internal training and development pathways for almost every job role in the business. This means the development journey in the business is mapped out clearly in writing, which employees are given when they start work, so everyone knows what the next step on their journey is, and how to get there. We also have our own people brand- 'Family First', because we are one big family :) 

WE WANT WORK TO BE A PLEASURE 

We’re a people business — our success relies on the skills and happiness of every one of our team. That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality… and we offer all sorts in return. We can offer careers across our collection of hotels or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude— we’ll teach you the rest! 

To say thank you, we have many perks :

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.