Depot Assistant in Glasgow

Job Title: Depot Assistant

Reports To: Staff Manager

Location: Glasgow, Caledonia

Basic Purpose of Role 
To support the depot management team with routine operational and engineering activities, within the ‘disciplined operations and efficiency' framework. 

Make recommendations for improving operational and engineering performance, by proactively reviewing business processes, policies and systems.

Support the depot Operations and Engineering Managers to implement business and system change programmes.

Key Accountabilities
• Support the depot management team to maintain accurate records for all aspects of operational and engineering standards and performance
• Prepare information to support disciplinary, grievance or absence management reviews
• Prepare reports by collating, analysing and summarising information 
• Support the depot team to ensure that all depot equipment is logged and maintained and that sufficient levels of stock are available, including: ticket machines, driver equipment, cash machines, and ticket rolls etc.
• Ensure items of lost property are logged in Tracerit and coordinate return of items to customers
• Collate and coordinate new uniform deliveries as appropriate
• Collate and process vehicle defect information
• Support the accurate capture and recording of employee hours and attendance, including inputting, checking and collating information from the DAS GUI system, timesheets and clock cards
• Deal with telephone queries and support the satisfactory resolution of customer and employee queries 
• Comply with requisition to pay procedures and delegated authorities 
• Cover front desk as required
• Other duties commensurate with the role as may be deemed appropriate by the line manager

Role Profile (Skills, Experience and Qualifications required)
• Required behaviours, habits, skills and experience are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile
• Performance indicators / KPIs are outlined in the FirstGroup First Line Manager – Tier 1 Role Profile

Company Responsibilities 
• Adhere to all FirstGroup and First Bus policies and procedures
• Undertake any training and development activities at the request of the line manager

Health, Safety and Environmental Responsibilities 
• Champion behavioural change through BeSafe, ensuring that you and your team have positively reinforced safety conversations
• At all times, comply with your responsibilities within the Health and Safety Policy, ensuring compliance with relevant legislation
• Ensure that risk assessments are carried out for areas and activities under the role holder's control, that appropriate control measures are implemented, and the recommendations are communicated to all of those who may be at risk
• Report incidents, near misses and dangerous occurrences in a timely manner and ensure effective remedial action is taken
• Promote and implement, where appropriate, safe working practices by means of campaigns, initiatives and promote a positive attitude to safety through personal leadership
• Support the Company's environmental campaigns and be aware of FirstGroup annual environmental targets

Rewards & Benefits

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.