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Apply NowCustomer Support Specialist in Dukinfield
Location:
Uk
Salary:
£30,000 per year
Recruiter:
Harrington Starr
Job Hours:
Full-time
Customer Support
Financial Services
£30,000 + bonus + benefits
Manchester
This is a unique opportunity to join a scaling fintech and help define the customer support strategy and processes.
You will use your previous experience of working in a customer support role, specifically having used Hubspot and a Chatbot technology, to help define the processes and SLAs for dealing with inbound support queries.
Once defined, it will be your responsibility to implement and manage the process with the goal of making the whole customer support function as automated and low-touch as possible.
This is a unique opportunity to come in and define an incredibly important business process with a firm who have experienced significant growth and have ambitious plans to scale.
Essential experience: Hubspot and Chatbot technology (Intercom preferred)
Desirable experience: financial services.
Due to the high volume of applications, please be sure to highlight your experience with the above, in your application. Thank you.
For full details, please contact Ian Bailey at Harrington Starr
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About Harrington Starr
Harrington Starr is a multi-award winning financial technology recruitment business based in London, Belfast and New York City. Founded in 2010, we are specialists in technology, change & transformation and sales recruitment and have helped clients and candidates across 5 continents.
Our diverse range of clients include banks, hedge funds, vendors, service providers, payment providers, asset managers, start-ups, disruptors and many more. The one thing they have in common though is that they trust Harrington Starr with their most important asset: people.
We are passionate about helping our customers grow their teams, their brands, their networks and their careers. After all, your success is our business! Speak to us today to see how we can help.
We take your privacy very seriously and as such, we want to be as transparent as possible. To read more, head over to our Privacy Policy for more details by visiting our website.
Our diverse range of clients include banks, hedge funds, vendors, service providers, payment providers, asset managers, start-ups, disruptors and many more. The one thing they have in common though is that they trust Harrington Starr with their most important asset: people.
We are passionate about helping our customers grow their teams, their brands, their networks and their careers. After all, your success is our business! Speak to us today to see how we can help.
We take your privacy very seriously and as such, we want to be as transparent as possible. To read more, head over to our Privacy Policy for more details by visiting our website.
About Dukinfield, Greater Manchester
Education Stats
- Schools: 20
- Primary Schools: 13
- Secondary Schools: 8
- Sixth Forms: 1
- 5% are independent
- Ranking: 1838/4558
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House Prices
- Average House Price: £209,560
- Compared to UK Average: -£165,083
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- Ranking: 5702/6610
- Bottom 20%
- Council Tax Band D: £2,086
Average Salary
- Average Salary: £36,766
- +£8,557 UK Average
- Average Salary in Greater Manchester: £29,078
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- Ranking: 1602/4982
- Top 20%
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Crime Stats
- Crimes per 1000: 0
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- Ranking: 161/6696
- Safest 20%
- Better than last year
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