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Location:
London
Salary:
Hidden
Recruiter:
Peabody
Job Hours:
Full-time
What we’re looking for:
If so, this role is perfect for you!
Here at Peabody, we have an opportunity for a Customer Services Officer on a Fixed Term basis at our Charlton House offices.
A bit about the role:
As a Customer Services Officer, you will work as part of the local Charlton Triangle Housing (CTH) neighbourhood team delivering the highest quality customer services to CTH residents.
To represent the front end of the organisation to tenants, residents, contractors and other stakeholders.
Some of the key results for the role include:
This role will require working in the office five days per week Monday to Friday.
Please note interviews will take place week commencing 15th July 2024
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.
The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties.
We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.
We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained.
Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here just a few of the benefits for working at Peabody:
Up to 30 days’ annual holiday plus bank holidays
Competitive salaries that are benchmarked regularly against current market rates
Two additional paid volunteering days each year
Flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
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