Customer Service Representative in Cramond Bridge

Customer Service AdvisorLocation: EdinburghSchedule: Monday - FridayCompensation: £13 per hourAre you a Customer Service Superstar seeking a new and rewarding opportunity? Join our dynamic customer service team in Edinburgh and become a vital part of a company that truly values its employees. With a competitive pay rate of £13 per hour, weekly pay, and the potential for a permanent position following an initial 6-month contract, this role offers an excellent pathway for career growth.Key Responsibilities:* Deliver Exceptional Service: Engage with our valued customers through phone, email, and live chat, ensuring every interaction is a positive experience.* Problem Solving: Utilise your problem-solving skills to address and resolve customer inquiries efficiently.* Product Knowledge: Showcase your expertise by providing customers with accurate and comprehensive product information.* Communication: Maintain clear, professional, and friendly communication at all times.What We Offer:* Supportive Team Environment: Work in a collaborative and encouraging setting where your development is a priority.* Work-Life Balance: Enjoy a healthy work-life balance with Monday to Friday working hours from 9 am to 5:30 pm, leaving your weekends free.* Career Advancement: Take advantage of opportunities to grow within the company and reach your full potential.Ideal Candidate:* Customer-Focused: You have a passion for providing outstanding customer service.* Resilient and Adaptable: Capable of handling a fast-paced environment while maintaining a positive attitude.* Excellent Communicator: Strong verbal and written communication skills are essential.* Team Player: Able to work well within a team and contribute to a supportive work culture.If you are enthusiastic about delivering top-tier customer service, adept at resolving issues, and eager to excel in a dynamic role, we want to hear from you.Apply now to embark on a fulfilling career with a company that rewards dedication and values its team members.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age